Excellent job overall. The only hiccup was with the dealership being out of loaner vehicles. I also received an odd alert that a new key had been registered to my vehicle after the service was completed which I need to follow up about.
3/23/2025
Fernando A. VERIFIED CUSTOMER
Good job George! Will see you on the next car service.
3/23/2025
William K. VERIFIED CUSTOMER
great service and explanation of details
3/23/2025
Pamela H. VERIFIED CUSTOMER
Nobody told me anything about my car after it was in service. Everything else was great.
3/23/2025
Dayana A. VERIFIED CUSTOMER
My name is Mary Diane Archuleta. Thank you!
3/23/2025
Constance S. VERIFIED CUSTOMER
I thought a Volvo was the only way to go but never looking back with my Lexus that I purchased from this dealership. Always great service, pleasant staff and quality. I was scheduled for a repair and due to an emergency couldn’t get to Savannah, however they worked to get me in same day and better yet the final cost was less than the estimate. Thank you.
3/23/2025
Anna C. VERIFIED CUSTOMER
Love your waiting area. Thank you.
3/23/2025
Nathan A. VERIFIED CUSTOMER
Amazing 5-star service.
3/23/2025
Scott C. VERIFIED CUSTOMER
Anthony always does a great job for me.
3/23/2025
Edgar T. VERIFIED CUSTOMER
Great customer service. Always kind and respectful.
3/23/2025
Lilit S. VERIFIED CUSTOMER
Danecia was very friendly and knowledgeable.
3/23/2025
Charles C. VERIFIED CUSTOMER
Robert Luger handled my visit in an exceptional manner. Friendly and highly competent..!! This was repeat superior performance for me ..Thanks again, Robert!
3/23/2025
Elizabeth M. VERIFIED CUSTOMER
She’s a professional and nice person who treats every customer like family and I recommend coming to this dealership
3/23/2025
Shaozhen C. VERIFIED CUSTOMER
I am very satisfied with the service I received from Jose Valdez from Lexus of El Cajon.
3/23/2025
Jasdeep Singh. VERIFIED CUSTOMER
Great service as always
3/23/2025
Joyce S. VERIFIED CUSTOMER
Alyssa was great!! Very friendly and attentive. She even helped me out on her day off.
Customer service in sales needs improvement. Asked to talk with Brian, sales manager. We waited 20 minutes, never acknowledged us, approached us or sent someone to us to give us an estimated wait time to talk to him.
3/23/2025
Manuela P. VERIFIED CUSTOMER
Thank you for the excellent experience at your dealership. From the nice lady making the appointment,to the kind young man who greeted me when I arrived,to Adrian keeping me informed about the status of the car, to the explanation of the service. Everyone was very professional. Thank you.
3/23/2025
Cesar A. VERIFIED CUSTOMER
Jesse was straight forward and not pushy, provided complete analysis and friendly demeanor! Highly recommended.