All the employees are accommodating regardless of their position. They are there to please the employees.
4/24/2025
Glenn G. VERIFIED CUSTOMER
Giving the service porter a thumbs up!
4/24/2025
Michael S. VERIFIED CUSTOMER
As always it was a great experience! Wendy was great!
4/24/2025
Rowena D. VERIFIED CUSTOMER
Always helpful and pleasant
4/24/2025
Richard G. VERIFIED CUSTOMER
John is an excellent service advisor
4/24/2025
Love Mary. VERIFIED CUSTOMER
Thank you for the service ???? I'm always satisfied
4/24/2025
Howard B. VERIFIED CUSTOMER
Reasonable wait time and comfortable seating.
Wendy kept us notified of progress and answered our questions respectfully
4/24/2025
Roger S. VERIFIED CUSTOMER
Joseph was extremely professional, knowledgeable, and helpful. He made me feel like a true valued customer.
4/24/2025
Brenda F. VERIFIED CUSTOMER
J M Lexus always delivers for me!!
4/24/2025
Derrick R. VERIFIED CUSTOMER
Although I didn’t set an appointment up only because I had a flat tire that needed repair … I got to the service department at 7 third car in I had to wait for over 7.5 hours to receive a new tire… now I know why that place only gets 3 stars! Horrible!!
4/24/2025
Patricia L. VERIFIED CUSTOMER
Maico is such a kind, genuine, awesome person and service advisor! :) Always a pleasure working with him! Thanks Maico!
4/24/2025
Susan P. VERIFIED CUSTOMER
Sam Lamas is very helpful and willing to go out of his way to assist his customer. I needed him to provide photos of the damage to my vehicle and he pleasantly and promptly complied. Sam is a great representative for the JM Lexus Service Department. I’d have no problem recommending him to anyone looking for an honest and attentive service advisor.
4/24/2025
Irene M. VERIFIED CUSTOMER
Wendy my Advisor was very efficient and friendly
4/24/2025
Helene G. VERIFIED CUSTOMER
JM Lexus service is very thorough and professional
4/24/2025
Sonia L. VERIFIED CUSTOMER
Okay.
4/24/2025
Chanelle R. VERIFIED CUSTOMER
Excellent service in the shortest possible time. He is very professional and a reliable person. I believe he is an asset to your company