As far as I know the service performed was satisfactory. The car wash seemed rushed but maybe it was where the car was sitting.
4/24/2025
Michiyo S. VERIFIED CUSTOMER
Thanks
4/24/2025
Shirley H. VERIFIED CUSTOMER
Joel always takes good care of my car.
4/24/2025
Erin D. VERIFIED CUSTOMER
Very personable service although I did not receive much feedback on how my new car is doing. I only received the order for the check up to be done, not what was found.
4/24/2025
Luz V. VERIFIED CUSTOMER
Is fine. Thank
4/24/2025
Ann A. VERIFIED CUSTOMER
My experience with Roberto was Excellent!!!
I truly appreciate his professionalism & warmth!
4/24/2025
Richard B. VERIFIED CUSTOMER
It’s always a pleasure to work with Glenn.
4/24/2025
Ever A. VERIFIED CUSTOMER
My car was very well taken care of, from the maintenance that was done to how I as the cars owner was a treated very well and helped a lot.
4/24/2025
Luis F. VERIFIED CUSTOMER
Yesterday I received a text stating my car was ready and just go to the cashier to pay. Tried to call Tony but was told he was not available and was transferred to someone covering him who also did not answer my call. So I decided to just go and pick up my car. When I arrived I was told the text was generated automatically and my car was not ready to be picked up. Needless to say I was disappointed and upset that I wasted my time driving to your Service Center. Maybe something needed to be done to address this issue like letting your operators know what’s going on. Thank you. Luis F
4/24/2025
Carol P. VERIFIED CUSTOMER
Excellent!
4/24/2025
Katrina L. VERIFIED CUSTOMER
Joe S is the best!
Everyone is always kind and helpful.
4/24/2025
Martin S. VERIFIED CUSTOMER
Service mgr failed to inform me a work request would come via text message. Luckily I saw it.
4/24/2025
Taylor M. VERIFIED CUSTOMER
Hi there. I was very satisfied with Justin. He has a great personality and explain things to me well. He also offered me some other car options to look into whenever I decide to get a new car (I’m in love with my ct200H). What was frustrating was the wait time, which was apologized for because of the new system. I would also say that the technicians should maybe use headphones that have a mic on them when they are recording the inspection videos. You can’t hear anything they are saying in those videos. All things considered I love JM Lexus. I drive an extra 45 mins to do my service with you guys because you are far superior than the Plm Beach Lexus close to my house.
4/24/2025
Juan P. VERIFIED CUSTOMER
Mr. Jeffery Miller was a great help and I appreciate his support and his willingness to help me.
4/24/2025
Rolando K. VERIFIED CUSTOMER
Efficient service. Thank you
4/24/2025
Dan T. VERIFIED CUSTOMER
Jeff is exceptional!
4/24/2025
Terrie R. VERIFIED CUSTOMER
Jessie was a pleasure to work with. Thank you!
4/24/2025
Robert G. VERIFIED CUSTOMER
Excellent service as usual.
4/24/2025
(Company), Jack. VERIFIED CUSTOMER
Tyler was outstanding in every way possible!!
Thank you, Jack & Judi Miller