Thank you tell Tyler, Service Advisor for his professional and customer-centered service. Thank you for making my experience positive.
4/25/2025
Marcia R. VERIFIED CUSTOMER
Danecia and the others really worked on the problem and we are glad the controls of the A/C work fine again.
4/25/2025
Lorri Z. VERIFIED CUSTOMER
Everyone is very pleasant and nice. Even the person that checked me in a young man I thought he was very, very well mannered I didn’t catch his name. Very nice person. Helen has always been my service rep which I love. She’s always taking very good care of me.
4/25/2025
Cynthia T. VERIFIED CUSTOMER
Helen is amazing. I always look forward to dealing with her when it comes time to do the service on my vehicle. Thank you!
4/25/2025
Jennifer F. VERIFIED CUSTOMER
David was very nice and helpful. He went through what I will need for next time’s service based on the report. As well as had my car back to me soon.
4/25/2025
Linet G. VERIFIED CUSTOMER
Thank you so much everything was great.
4/25/2025
Anda A. VERIFIED CUSTOMER
Mike helped mw get what I needed to get done! Thank you Mike!!
4/25/2025
Renee H. VERIFIED CUSTOMER
Very pleasant and friendly!
4/25/2025
Vida B. VERIFIED CUSTOMER
Anthony was very professional and helpful
4/25/2025
Judy A. VERIFIED CUSTOMER
Vince and everyone did great
4/25/2025
William Z. VERIFIED CUSTOMER
Tyler is great and should be recognized for exceptional service. Sent an e-msg to the GM about him
4/25/2025
Miguel B. VERIFIED CUSTOMER
Amanda was very professional and timely with updates. I would definitely come back.
4/25/2025
Phillip N. VERIFIED CUSTOMER
All is well. Thank you
4/25/2025
Madeline B. VERIFIED CUSTOMER
Anthony Lee provides excellent service always.
4/25/2025
Judy S. VERIFIED CUSTOMER
Alfred met and exceeded my expectations for service. He is knowledgeable, communicates well, and is pleasant to deal with.
4/25/2025
Jennifer B. VERIFIED CUSTOMER
Wendy was great! Very efficient!
4/25/2025
James B. VERIFIED CUSTOMER
Great service
4/25/2025
Harry G. VERIFIED CUSTOMER
Jennifer's expertise, professionalism, and exceptional customer service were truly impressive. She exceeded expectations by recommending a suitable body shop for the necessary repairs and proactively contacting the manager on my behalf.
4/25/2025
Joanna Z. VERIFIED CUSTOMER
Anthony is a great helper and Lexus has the best service. I can always count on you. Thank you.
4/25/2025
Kim B. VERIFIED CUSTOMER
Tyler Payne is an outstanding Service Consultant. He thoroughly explained all of our service options and answered all of our questions with kindness, courtesy and clarity. Tyler helped us navigate a rather serious service situation and did so respectfully and keeping in mind our concerns. We felt very confident that Tyler was looking out for our safety and best interests throughout the service process. We will be scheduling further service appointments with Tyler Payne at Lexus of Escondido.I would also like to mention Robin (I hope I got her name correct. Attractive woman with brown shoulder length hair with bangs and glasses), in the Cashier Department. She helped us by phone and in person a couple of times and is just terrific. So efficient, courteous, kind and friendly. An excellent front line representative for Lexus of Escondido. Thank you.