Yes. I’m hoping this is a good client-service advisor relationship. Tony went through my car record thoroughly. We have a plan for new tires. Tony was clear and tried to address a problem I have with intermittent door locking. I appreciated his openness and clarity — Mitch made me feel that i needed to only be positive (“take care of me and I’ll take care of you.”).
Tony also introduced me to Lara who worked to give me a GREAT deal on a trade in. Ultimately I would have had to trade in yesterday and I felt that I needed more time. My car is 5 years old but has only 28,000 miles.
Tony listened to my interest in a larger car and even got me a loaner in the model I was considering.
Thank you very much. I felt great yesterday.
5/9/2025
James D. VERIFIED CUSTOMER
Jesse was great
5/9/2025
Ryan P. VERIFIED CUSTOMER
Helen is Awesome. Very personable and knowledgeable to any question I had
5/9/2025
Hernan B. VERIFIED CUSTOMER
Jose is awesome!
5/9/2025
Jenny B. VERIFIED CUSTOMER
Special thank you to Alex and VINCENT. They provided outstanding service.
5/9/2025
Maribel T. VERIFIED CUSTOMER
Excellent cuatomer service! Thank you
5/9/2025
Son O. VERIFIED CUSTOMER
Side mirrors do not fold
After arriving home
5/9/2025
Jacques F. VERIFIED CUSTOMER
Glenn is a pleasure to talk to. Very nice man and informative
5/9/2025
Angel T. VERIFIED CUSTOMER
Good afternoon i would like to inform Lexus with not being satisfied with my service . I’ve noticed my coolent hasn’t been refilled within the last couple months I’ve informed a worker when I’ve gone & on the recipe it shows that all fluid has been refilled didn’t want to make it a major deal just would appreciate my service being done thank you
5/9/2025
Ngan H. VERIFIED CUSTOMER
Thank you Kay verymuch for your take care Me this time and very happy with you and Lexus Lasvegas Sir! Tks alots for everything!Chi Ho
5/9/2025
Eric J. VERIFIED CUSTOMER
Glenn was very thorough and was able to complete my service in the time that he promised. I would highly recommend seeing Glenn again to service our vehicle.
5/9/2025
Edward Y. VERIFIED CUSTOMER
Great service
5/9/2025
Michael M. VERIFIED CUSTOMER
Christian was by far the best service advisor I have ever had the pleasure of working with. There were other service advisors that help that helped me in the past and none of them even came close to the level of service and follow through the Christian displayed. I can guarantee you when I come back for service. I will ask for Christian to be my service advisor.
Christian, thank you you are the best!
5/9/2025
Renee R. VERIFIED CUSTOMER
Outstanding Customer Service.
New email address -
5/9/2025
Sean K. VERIFIED CUSTOMER
Justin and team did great job
5/9/2025
Cesar P. VERIFIED CUSTOMER
Overall completely satisfied. But, I was expecting to get my TX early the next day but the job was not done the previous day.
5/9/2025
Victoria E. VERIFIED CUSTOMER
Alyssa is the perfect service consultant,she explains every detail whatever service the car needs needs, she answers all of your questions.
5/9/2025
Rosemary G. VERIFIED CUSTOMER
Already did actually
5/9/2025
David R. VERIFIED CUSTOMER
I could not have asked for better service on the first call that I received till I picked up my finished vehicle. I was extremely satisfied with the service. The courtesy of the representative help me and the work done on my vehicle. Thank you very much.