I asked for them to check my key fobs that were not working. They said they were fixed. When I got home to Boca one of the key fobs is still not working. Also a dollar bill and all my change in the holder was missing.
5/16/2025
Irving B. VERIFIED CUSTOMER
Daniel did not contact me at all regarding my vehicle. I had to call him to get any details. This is not the quality customer service I am used to getting it from JM.
5/16/2025
Leo M. VERIFIED CUSTOMER
Great service.
5/16/2025
Nicole C. VERIFIED CUSTOMER
My appointment was handled professionally and in a timely matter
5/16/2025
Tiffany J. VERIFIED CUSTOMER
Sam was awesome as always!
5/16/2025
Ricky G. VERIFIED CUSTOMER
Thank you so very much for doing my 30,000 maintenance on MY RX350 !!! I am a little surprise on the final price of the service as I think it is a a little high!!!!Thank you again METRO LEXUS !!!!
5/16/2025
Robert F. VERIFIED CUSTOMER
Leo did a great job working through the 3 separate repairs. Keep up the good work.
5/16/2025
Frances U. VERIFIED CUSTOMER
I’m highly satisfied with the way David handled my car!
5/16/2025
John P. VERIFIED CUSTOMER
Fast and friendly service kept me informed throughout
5/16/2025
Chelsea P. VERIFIED CUSTOMER
Bill Horvat is the best. He always exudes a sense of calm and makes sure you are taken care of. I always know I am in good hands with him. He lets me know what should be done to the vehicle and is spot on with timing of service being completed. Thanks Bill!
5/16/2025
Shushan C. VERIFIED CUSTOMER
Alejo was very friendly, and courteous during my recent visit to Lexus dealership.
5/16/2025
Francis K. VERIFIED CUSTOMER
Always a professional.
5/16/2025
Mariam D. VERIFIED CUSTOMER
5star
5/16/2025
Luckey M. VERIFIED CUSTOMER
Anthony did a great job
5/16/2025
Daniel D. VERIFIED CUSTOMER
Adrian Todd was very professional and treated me well but I asked for a tire rotation and paid for it and when I got to my car the tires were not rotated and I was told the tires with the most tread were already on the rear so they didn’t rotated so I had to wait another 20 minutes to get it done. I knew that the tires with the most tread were on the back and because of the uneven wear on the front tires that is why I wanted them rotated. I should not have been charged for a rotation if they decided not to do it and if I hadn’t checked y’all would have been paid for nothing. I was waiting for almost 3 hours for my car.
5/16/2025
John &. VERIFIED CUSTOMER
Treated as a valued customer as usual.
5/16/2025
David P. VERIFIED CUSTOMER
Courteous, friendly, professional
5/16/2025
David T. VERIFIED CUSTOMER
Excellent service as always from Las Vegas Lexus!!
5/16/2025
Marianne T. VERIFIED CUSTOMER
Roberto is very polite and efficient. Good communication.