After we notified the car is ready, my husband had to wait 2 hours just to pick up the car. How ridiculous is this?
5/16/2025
Jose A. VERIFIED CUSTOMER
1 day to fix my car amazing
5/16/2025
Anthony M. VERIFIED CUSTOMER
Great Service from Justin Baker
5/16/2025
Harry A. VERIFIED CUSTOMER
Jennifer is absolutely the consummate professional and provides A++++ customer service. She is filling the huge hole left by Robert's promotion MORE than adequately.
5/16/2025
Lien M. VERIFIED CUSTOMER
The service was amazing I am really happy with the experience!
5/16/2025
Barry H. VERIFIED CUSTOMER
Professional, personable, and knowledgeable. A perfect combination.
Thank you.
5/16/2025
Kathy S. VERIFIED CUSTOMER
Mr. Connor was fantastic! He was very helpful and professional. I felt taken care of from the moment I met him to when he delivered my car. I am a very satisfied customer!
5/16/2025
David C. VERIFIED CUSTOMER
Tony was great!!
5/16/2025
Richard V. VERIFIED CUSTOMER
Robert was excellent and very professional.i feel I have a friend at Lexus El cajon
5/16/2025
Raedeker, Jr,. VERIFIED CUSTOMER
Today was a painless experience.
I'm very pleased with the way it worked out.
5/16/2025
Patricia T. VERIFIED CUSTOMER
Jimmy Helped me with All my Needs & Corrected All My
Issues!! I Appreciate Jimmy Taking the Car Personally and Making Sure Everything was Done Correctly!! Jimmy was Able to Get me The Car of my Dreams and was Able to Load it with Every Accessory I Wanted!! I’ve Searched for Months at several Dealerships in and Out of California and No Other Dealership could Help me find a TX 350 Luxury in White Like Keyes Lexus of Van Nuys!! Thank You Jimmy & Ash for All You Did For Me!! I Will Surely Get the Word Out that Keyes Of Van Nuys is the Dealership to Go To!! I Highly Recommend Keyes Lexus!!
5/16/2025
Ann G. VERIFIED CUSTOMER
Good job
5/16/2025
Michael W. VERIFIED CUSTOMER
Alfred did an excellent job of telling me what service was required, including the cost and time needed to complete. The service was completed early and the cost was as estimated. Thanks for the great job.
5/16/2025
Jean M. VERIFIED CUSTOMER
I appreciate Glenn. He communicated with me about my car and kept me updated via text message as I requested.
5/16/2025
Sam Crockett. VERIFIED CUSTOMER
Very competent, professional, knowledgeable, friendly
You’re lucky to have her
5/16/2025
Nariman S. VERIFIED CUSTOMER
I am very happy with Danecia. She is very professional and act fast and quickly. Everything is done correctly and quickly.
5/16/2025
Evonne V. VERIFIED CUSTOMER
Gerry is amazing. Best customer service, very communicative and always willing to help. I wouldn’t want to work with anyone else. Great asset to the Crown Lexus team!