Joe was a pleasure to work with, he was very informative and knowledgeable and courteous. My new guy to go to.
5/21/2025
Carol G. VERIFIED CUSTOMER
Jeff is an excellent service representative for your dealership! We trust him and feel like we are valued by him!
5/21/2025
Lino N. VERIFIED CUSTOMER
Best costumer service.
5/21/2025
Joshua A. VERIFIED CUSTOMER
Tyler always goes above and beyond to make me feel special and provide THE LEXUS EXPERIENCE!
5/21/2025
Frederick M. VERIFIED CUSTOMER
Jake was awesome!
5/21/2025
Angellus R. VERIFIED CUSTOMER
Wonderful service, very nice and helpful
5/21/2025
Pardeep D. VERIFIED CUSTOMER
Excellent
5/21/2025
Amber C. VERIFIED CUSTOMER
she was very kind answered all our questions and wrote down our concerns. she made the process of waiting a breeze and we loved that she made sure the car was good before we left
5/21/2025
Janet C. VERIFIED CUSTOMER
Detail wasn’t complete and no follow up to remedy issue
5/21/2025
David M. VERIFIED CUSTOMER
Bill is Amazing. You got a gem!!
5/21/2025
Sylvia B. VERIFIED CUSTOMER
Christian is very good at his job. He explains the breakdown of the work and services needed on my vehicle. I live near downtown San Diego..I make the drive to Escondido Lexus because of the outstanding customer service I get from Christian.
5/21/2025
Tessie O. VERIFIED CUSTOMER
Chow was very helpful and was concerned about the issue I was experiencing and was very attentive to the situation.
5/21/2025
Brad F. VERIFIED CUSTOMER
I would have liked more personalized treatment.
Not happy that I was not told that my usual service provider, Edward was no longer an employee.
Really disappointed that I was not CALLED that my car needed extra work.
Did not appreciate that I called to see if my car was completely done and got inaccurate information.
You guys dropped the ball today
5/21/2025
Suzanne R. VERIFIED CUSTOMER
Jessie had a loaner car all ready for me, explained all currrn services including future service. First class experience!
5/21/2025
Joan G. VERIFIED CUSTOMER
I have owned Lexus autos in the past but know other dealer does is as excellent as Lexus of Escondido.
5/21/2025
Lisa H. VERIFIED CUSTOMER
Jennifer was excellent.
5/21/2025
Edna P. VERIFIED CUSTOMER
Mr.Danny Banayan was great he helped me a lot changed my car
I love my new car I have been your customer for more than 20 years
First I was going to Santa Monica dealer that’s where I met him then he
Came to van nuys and I changed my dealer to van nuys I hope he always be healthy and working
5/21/2025
Marc B. VERIFIED CUSTOMER
Bill is a true asset to your business! He has one focus. Making customers feel comfortable and important. Class Act.
Five stars!
5/21/2025
Aileen G. VERIFIED CUSTOMER
Jake is just “wonderful!” Everything he did was “over and above!” He really worked hard for me. And such an outstanding personality. He made everything so comfortable. I feel very fortunate he was the one that helped me.