I have been droves a Lexus for so many years and I love J M Lexus for the good care they gave me John Nahar is the best
5/22/2025
Azar H. VERIFIED CUSTOMER
Jake was extremely helpful and professional. He made it easy for me to make decisions and was honest with his recommendations. I cannot be happier. We will ask for Jake for any upcoming service.
5/22/2025
Danilo R. VERIFIED CUSTOMER
I arrived at 7:30 am for an 8:00am regular service appt. (Flyid check and tire rotation)first in line and empty service lounge. Got a courtesy text at 9:00am that car was done and wait and see vehicles by vehicles leaving before mine came out. My car finally came out at 10:30 am and im so frustrated because i have to cancel some commitments because of this. I made an appointment in advance just to be treated this way. Previous services was excellent but this last one was not pleasant.
5/22/2025
Maria R. VERIFIED CUSTOMER
Faustino made sure my car was serviced accordingly and addressed a problem I had with the car. He kept me updated with the status and time frame to complete the service. I am happy with the service he provided for my car.
5/22/2025
Carole H. VERIFIED CUSTOMER
Tyler is excellent!!!
5/22/2025
Jan F. VERIFIED CUSTOMER
This was my first service experience with Lexus as the car is relatively new to me. My impression was it took a bit longer than I tbought it would. Especially when they told me the car was getting washed ( which took over 30 minutes)
5/22/2025
Martha A. VERIFIED CUSTOMER
They did wonderful job on my car thank u very much .
5/22/2025
Richard B. VERIFIED CUSTOMER
Totally pleased with the service!!!!
5/22/2025
Howard M. VERIFIED CUSTOMER
Friendly and knoeledgeable service
5/22/2025
William P. VERIFIED CUSTOMER
Great (as usual)! Cory was great to work with. He also helped us begin planning for the next major visit. The car was exceptionally clean this time! Kudos to the crew!
5/22/2025
Maria A. VERIFIED CUSTOMER
My car wasn't washed
5/22/2025
Gerry T. VERIFIED CUSTOMER
I completed the "dealer " survey with an "outstanding" rating for Phillip, the service and the 6 Lx350's we have had over 20 years. However, they wanted
the password for my email which I refused to supply. Gerry T
5/22/2025
Brian K. VERIFIED CUSTOMER
Ivan is great and always provides good communication and customer service.
5/22/2025
Shawn C. VERIFIED CUSTOMER
Fast professional service
5/22/2025
Randy V. VERIFIED CUSTOMER
My experience today was excellent, everyone was exceptional to deal with.
5/22/2025
Elizabeth C. VERIFIED CUSTOMER
Ashley was very kind and professional. I appreciate her communication skills and positive attitude.
5/22/2025
Michael M. VERIFIED CUSTOMER
Very nice staff and well mannered. Even though I’m younger I still feel as if I’m treated as a normal customer at Lexus. Nicholas was very professional and helpful.
5/22/2025
Tom J. VERIFIED CUSTOMER
Exceeded my expectations, well above industry standards, would recommend this dealership for service.