Maryann was exceptionally helpful with my request for service! She and her team updated me with service suggestions which helped me create a plan for future repairs! Overall Lexus of Escondido is a great dealership and looking forward to returning for outstanding service in the near future!
5/21/2025
Gary D. VERIFIED CUSTOMER
I actually had two autos in for service — our RX500h FSport and my older Lx470. Philip was able to check on the status of the RX left the day before, so my wife could arrange to pick it up, and took care of arranging minor fixes and an oil change on my LX. He was very knowledgeable and made good suggestions for the routine maintenance— great attitude! I was pleased with the overall experience.
5/21/2025
Charlie R. VERIFIED CUSTOMER
You are Very courteous and Respectful people with Superior Qualities- Thank You Greatly..
5/21/2025
Mike P. VERIFIED CUSTOMER
Jake was personable and receptive to our concerns about our vehicle. He took the time to fully explain to us what would happen with the maintenance of our vehicle. He was very informative. Jake is an asset and an exemplary employee of your business. Our thanks to Jake! He even recommended restaurant for breakfast to us…
5/21/2025
Vlajko S. VERIFIED CUSTOMER
Outstanding customer service.
5/21/2025
Darlene A. VERIFIED CUSTOMER
I’m always satisfied with the service, understanding, and courtesy of Alfred and all of the staff that I interact with from the time I arrive , including the cashier because she is friendly and understanding, until the time I drive away. The valet that helped me and got my car was a true gentleman.
5/21/2025
David D. VERIFIED CUSTOMER
Great service
5/21/2025
Yvonne C. VERIFIED CUSTOMER
Sergio is excellent very friendly and helpful
5/21/2025
Jonathan H. VERIFIED CUSTOMER
Thank you
5/21/2025
Reginald V. VERIFIED CUSTOMER
Looking forward to completing the survey
5/21/2025
Jeri F. VERIFIED CUSTOMER
Tyler is the best service advisor we have between all our dealers we service our vehicles at.
5/21/2025
Therese N. VERIFIED CUSTOMER
Good
5/21/2025
Kenneth E. VERIFIED CUSTOMER
Christian did a great job everything
5/21/2025
Eric T. VERIFIED CUSTOMER
Good job VG. See you when I'm due for the 60K service. Thanks.
5/21/2025
Kazuko Y. VERIFIED CUSTOMER
Bill was professional, helpful and patient!!
He had to deal with my logistic issues because I am not able to drive due to a recent knee surgery for a few months. He had to deal with 3 people: me, my son and my brother-in-law. Thank you very much for your help and patience. I also would like to thank front/ back office staff (cashier Rochelle) to allow me to charge on the phone when online payment platform didn’t allow me to pay for the charge.
5/21/2025
Bernard T. VERIFIED CUSTOMER
The floor mats were not vacuumed. Maybe that is not a part of the car wash.
5/21/2025
Joubin A. VERIFIED CUSTOMER
Amazing place and people .
5/21/2025
Scott D. VERIFIED CUSTOMER
My experience today was excellent Kevin was professional and the whole experience was outstanding
5/21/2025
Dawn O. VERIFIED CUSTOMER
I love you all
5/21/2025
Shelley T. VERIFIED CUSTOMER
David is very pleasant even when he seems stressed between the phone and other people in his office. He really tries to get me the help I need.