Never a complaint and work always done in a timely manner
5/27/2025
Rene A. VERIFIED CUSTOMER
Good
5/27/2025
Marilyn O. VERIFIED CUSTOMER
Outstanding service. Helen is trustworthy and kind. Takes an interest in the needs of the customer , me. Thank you for caring for my Lexus 350.
5/27/2025
Ed P. VERIFIED CUSTOMER
Your welcome
5/27/2025
Maria Milagros. VERIFIED CUSTOMER
Very good service and professional attitude. 100% satisfied.
5/27/2025
Mae Y. VERIFIED CUSTOMER
Very friendly and welcoming. Excellent customer service!
5/27/2025
Annalyn G. VERIFIED CUSTOMER
Please fix my online profile to reflect the correct amount of vehicles I own and correct vehicle information.
5/27/2025
Editha C. VERIFIED CUSTOMER
Good service! Completion of service on time. Questions answered by Mr. Ivan
5/27/2025
Annabell P. VERIFIED CUSTOMER
Ivan is very professional and nice guy!
5/27/2025
Roslyn A. VERIFIED CUSTOMER
Got in and out in just about 2 hours, that was great!
5/27/2025
Lola P. VERIFIED CUSTOMER
No complaints whatsoever! Everyone was courteous and respectful and answered all of my questions! Thank you for your top service!
5/27/2025
Chiquita W. VERIFIED CUSTOMER
John is a wonderful guy. He always goes above and beyond to make sure I am satisfied . Great Job and Great company
5/26/2025
Hossein N. VERIFIED CUSTOMER
Poor communication
5/26/2025
Josie A. VERIFIED CUSTOMER
Brandon was great. He knew I had a special event coming up, but wanted to make sure I had a safe car to drive. So, he provided a loaner for me to use so that I could attend and participate in a wedding with peace of mind. As soon as the car was ready, he gave me a call, but also knew that I wouldn’t be able to get it right away given the wedding that weekend, and he told me to pick it up whenever I could following the event. Also, given all of the recent expenses I had used for the wedding, I was seeking any promotions to help me cover the cost of the repairs. Although there was initially no promotion available, as soon as he got wind of a promotion that applied, he let me know as soon as possible and applied it to my service. I truly appreciate his understanding and swift service. Always a great experience with him!
5/26/2025
Valerie S. VERIFIED CUSTOMER
Helen provided great service as always.
5/26/2025
Colormania Essentials. VERIFIED CUSTOMER
Chauncey Levy has amazing customer service skills. He went above and beyond to make sure my car was ready in a decent amount of time. He took his time to explain in details what would be done with my car and he made sure I didn’t have any issues with my car before leaving. As long as he is my service advisor I will keep bringing my vehicle to JM Lexus.
5/26/2025
Babette C. VERIFIED CUSTOMER
Travis was very nice and took the time to explain the service that they were going to provide. He gave me his card to call him if I had any questions. I felt welcomed as soon as I got out of my car.
5/26/2025
Julie A. VERIFIED CUSTOMER
Outstanding customer service. The job was done. We appreciated Uber service to the Mall and back to the dealership.