Maico was very professional and friendly. I was very satisfied.
5/28/2025
Patricia M. VERIFIED CUSTOMER
Justin was both personal and very professional as he discussed the results of today’s auto inspection. Yes, need 4 new tires ~~ ouch, but Justin reviewed the pros and cons … and the $$$ involved. I felt comfortable giving over my cc to be charged. Thank You. Justin !
5/28/2025
Ivan M. VERIFIED CUSTOMER
5stars for Xavier!
5/28/2025
Carl C. VERIFIED CUSTOMER
Adam was efficient and courteous as always.
Thanks!
5/28/2025
Victoria J. VERIFIED CUSTOMER
Mr Levy is the best, he is very professional.
My only concern is the fact that the car was given back to me without being washed as they would normally do.
5/28/2025
Kimsue C. VERIFIED CUSTOMER
Great customer service!
5/28/2025
Deedee D. VERIFIED CUSTOMER
Loved working with Carlos. He was very helpful. Deedee
5/28/2025
Sonya Z. VERIFIED CUSTOMER
Delilah was really charming and efficient. She went over the invoice with me and even walked me to my car. She made me feel special. Thank you all. Especially Delilah.
5/28/2025
Ingrid O. VERIFIED CUSTOMER
Perfect
5/28/2025
Daniel B. VERIFIED CUSTOMER
Excellent service would definitely recommend.
5/28/2025
Andrew W. VERIFIED CUSTOMER
Sam is an excellent service advisor.
5/28/2025
Lisa M. VERIFIED CUSTOMER
The service was stellar. Cassie was very personable and solved a scheduling error on the spot. I couldn’t be more pleased.
5/28/2025
Susan P. VERIFIED CUSTOMER
Friendly and respectful
5/28/2025
Douglas Mark. VERIFIED CUSTOMER
Very helpful. Went out of his way to answer all my questions.
5/28/2025
Tracie L. VERIFIED CUSTOMER
I love the Lexus team
5/28/2025
Roxy D. VERIFIED CUSTOMER
Satisfied with Danny. Was able to do the take-in without any delay or issues.
5/28/2025
Cynthia G. VERIFIED CUSTOMER
Hello ,
Anthony and the other customer service reps were great !
I wasn’t pleased with the timeframe of my vehicle being serviced /repaired . I also had another issue with the downgrade of the loaner car I was given . I understand the shortage and volume of cars that you have on hand , but the Camry I was driving for almost 2 weeks didn’t meet the standard of diving a Lexus .Your customer service relations person has reached out to me regarding this matter ,I look forward to my next visit , Thank you
5/27/2025
Lashanda M. VERIFIED CUSTOMER
Alyssa is awesome! She is the epitome of great customer service!! Whenever I bring my vehicle for service, I only deal with Alyssa, she makes sure all of my questions and concerns are addressed.
5/27/2025
Joan J. VERIFIED CUSTOMER
Thank God for helping you to keep my car safe. ????
5/27/2025
Kathleen V. VERIFIED CUSTOMER
I have been coming to Lexus of Glendale for 30 years. During my service visit I was given a courtesy vehicle! The vehicle was dirty. I was disappointed that I was given a dirty vehicle. Also when I made the service appointment I left them know I was bringing it in for the safety recalls. Instead of having the vehicle done in one day, they had to keep my vehicle overnight because they didn’t have the part that needed to be replaced. I live in Seal Beach! This was a huge inconvenience for me. They knew the day I made the appointment. They should have had the part in stock.