Dave was very helpful in explaining to me the A/C features of my car
5/30/2025
Patrick C. VERIFIED CUSTOMER
Great as always!
5/30/2025
Catherine T. VERIFIED CUSTOMER
He was very helpful and knowledgeable. He answered my questions and offered helpful suggestions
5/30/2025
John S. VERIFIED CUSTOMER
Jennifer was professional from the start. She gives me every confidence that I'll be taken care of at the highest level. My experience at lexus of El cajon was excellent. I'll be recommending Jennifer and your dealership to anyone who will listen... and some that won't.
5/30/2025
Deborah D. VERIFIED CUSTOMER
Everyone was very nice and efficient. I highly recommend the service department in Las Vegas.
5/30/2025
Brenan S. VERIFIED CUSTOMER
Absolutely, fantastic Nick addressed all of my concerns individually and thoroughly.
5/30/2025
Patricia R. VERIFIED CUSTOMER
The Lexus team goes above and beyond to make my experience a hugh demand of service. Every time I take my vehicles to them I am always satisfied. Thank you to Gerardo and the Lexus family fir all you do.
Thank you
Patricia R
5/30/2025
Walter P. VERIFIED CUSTOMER
Nick and Corey are fantastic. Great representative's of the Lexus brand service group is outstanding
5/30/2025
Tammy M. VERIFIED CUSTOMER
Roberto listened to my concerns and explained the inspection process. I didn’t feel rushed and appreciate the time he spent with me.
5/30/2025
Alan L. VERIFIED CUSTOMER
Very pleased with the service
5/30/2025
Angela S. VERIFIED CUSTOMER
Thank you for prompt, friendly service!
5/30/2025
Ms Michelle. VERIFIED CUSTOMER
Carlos Nunez has been my service advisor for over 13 years and that is why I keep leasing Lexus‘s. His attention to detail, wonderful personality, and warmth are so appreciated! Thank you so much, for all of your assistance for the past 13 years!
5/30/2025
Bonnie P. VERIFIED CUSTOMER
Delilah was a pleasure to speak with. She listened to me speak and offered help to the best she could. She offered exceptional customer service.
5/30/2025
Howard L. VERIFIED CUSTOMER
Joseph has been my service advisor for a couple of years and I have never been disappointed!!
5/30/2025
Robert B. VERIFIED CUSTOMER
All was well until I was told that it is recommended to replace two of my tires because of ware. I have 20k on the car and it is absolutely absurd to be suggested of tire ware. And if in fact tires do need to be changed then it’s a manufacturer defect and needs to be covered by warranty. It left a great deal of disappointment in me knowing that such tactic is used to get the customer spend unnecessary money. This is not a way to create customer loyalty, but rather a way to lose them. A big disappointment.
5/30/2025
Marcia B. VERIFIED CUSTOMER
John Nahar always make sure that I’m happy and pleased with my service. He’s the best. I’m happy as always with JMLexus that’s why I go nowhere else.
5/30/2025
Laban F. VERIFIED CUSTOMER
He did a great job, she’s spoke to me clearly and explained me the service to my car, thank you.