Very great service always looking forward to see Ivan for all my vehicles needs.
5/29/2025
Paul W. VERIFIED CUSTOMER
Alyssa did a great job. Your service department always takes good care of my vehicles.
5/29/2025
Yang A. VERIFIED CUSTOMER
Excellent service.
5/29/2025
Charles Q. VERIFIED CUSTOMER
Service advisor was great. Techs or whoever place sticker on my car apparently believes I shouldn’t led return in 400 miles so maybe that individual needs a job not requiring math.
5/29/2025
Eduardo R. VERIFIED CUSTOMER
I’m really happy with the great service
5/29/2025
Todd G. VERIFIED CUSTOMER
Christian always does a fantastic job. Support staff at dealership is attentive and management keeps steering the ship in the right direction. I spent 34 years in service management at dealerships across the US your dealer would be at the top of my list. Thank you for great service.
5/29/2025
Barry A. VERIFIED CUSTOMER
Professional
Excellent communication
5/29/2025
Kristine O. VERIFIED CUSTOMER
Very satisfied
5/29/2025
Judith D. VERIFIED CUSTOMER
Dancing is the best. Always so helpful.
5/29/2025
Anna E. VERIFIED CUSTOMER
Sam Lamas was the best person I have dealt with the JM Lexus since I bought the vehicle there back in 3015
5/29/2025
Michele S. VERIFIED CUSTOMER
Tyler is an excellent service rep. He covers everything and nothing is overlooked.
I hope Lexus Escondido has a program to recognize service reps like Tyler who are a major factor in client satisfaction with the dealership.
Five gold stars for Tyler!
5/29/2025
Hahn T. VERIFIED CUSTOMER
Thanks to David Ventura for his wonderful service, your dealer should have more people like him . God bless you all.
5/29/2025
Eddie G. VERIFIED CUSTOMER
Glenn is an awesome advisor . Great experience with him and front line workers who welcomed me when arrived. I can not say the same for the mechanic who serviced my car. He didn’t clean the area of oil filter and forgot to put bottom panel cover back on . I had notified my advisor Glenn a few days later and I had to go back so they can clean the area of oil filter and put back panel .
5/29/2025
Christopher T. VERIFIED CUSTOMER
Great team on staff. Everyone took care of me and all my concerns.
5/29/2025
Sheena O. VERIFIED CUSTOMER
Good!
5/29/2025
Demetrio R. VERIFIED CUSTOMER
Jose is very accomodating and responded quickly to all my messages regarding status and he provided nice loaner too. Thanks
5/29/2025
Karl D. VERIFIED CUSTOMER
Thank you for excellent service!
5/29/2025
Edward M. VERIFIED CUSTOMER
Christian did an excellent job. He was knowledgeable, informative, and kept me up-to-date as to the status of the work being done.
5/29/2025
Marie D. VERIFIED CUSTOMER
Gerardo is wonderful to work with with - very helpful and responsible.
5/29/2025
Rosaura L. VERIFIED CUSTOMER
I recommend Frank Sepulveda as your Lexus Technician, he is very nice and makes your visit comfortable . He’s respectful and informative and concern in your car needs.