Jake was over the top fantastic and took great care of me
6/6/2025
Paula J. VERIFIED CUSTOMER
Jessie was very knowledgeable, professional, and a good listener! He should be acknowledged for his great skills.
6/6/2025
Roy S. VERIFIED CUSTOMER
Roberto did a great job keeping us informed detailing on the car was excellent
6/6/2025
Bill G. VERIFIED CUSTOMER
Started working with Glenn Turner last year but have interacted with him since having our vehicles serviced at Lexi El Cajon. Glenn is excellent. customer focused. He has excellent communication skills and superior technical knowledge. Looking forward to working with Glenn in the future.
6/6/2025
James Z. VERIFIED CUSTOMER
Delilah was excellent. I was disappointed that after my service call my vehicle was not washed as it adds to the experience. I suspect the response will be the help was no longer working and my response would be that the cost of providing it versus customer satisfaction is not realized. Lexus is known for customer satisfaction and that's part of the package.
6/6/2025
Robert Z. VERIFIED CUSTOMER
Alexis Escondido is the best!
6/6/2025
Craig W. VERIFIED CUSTOMER
Consistent
6/6/2025
Sam L. VERIFIED CUSTOMER
She was delightful and gave excellent service. Good job!
6/6/2025
Lydia H. VERIFIED CUSTOMER
Maico was attentive and professional. More importantly, he listened!
6/6/2025
John M. VERIFIED CUSTOMER
Kristina is simply the best. Really enjoy working with her in servicing my Lexus
6/6/2025
Marlene N. VERIFIED CUSTOMER
Daniel was pleasant and efficient
6/6/2025
Lucrecia M. VERIFIED CUSTOMER
He is the best!!
6/6/2025
Gloria C. VERIFIED CUSTOMER
Jose did an excellent job
6/6/2025
Karen T. VERIFIED CUSTOMER
Gerardo is great!
6/6/2025
Tye M. VERIFIED CUSTOMER
Service department always takes good care of me!
6/6/2025
Berneice A. VERIFIED CUSTOMER
Great customer service!????
6/6/2025
Xiao L. VERIFIED CUSTOMER
Michael is a good and professional service manager. He provides good service and answered all my questions. He is very pationce with his customer. Im satisfied with his customer service. Thanks Michael
6/6/2025
Irving S. VERIFIED CUSTOMER
As always, Bill was terrific. Th service department was extremely busy, but Bill had my car serviced in a timely manner!
6/6/2025
Margaret P. VERIFIED CUSTOMER
The service on my current Lexus took a bit longer than I expected but
The loaner was stellar. It is most likely my next vehicle depending on costs.
Margaret P
6/6/2025
Paula D. VERIFIED CUSTOMER
Chauncey Levy is terrific! His customer service skills are outstanding and
he communicates effectively with kindness and professionalism!