Frank was very helpful, and my service was completed in a timely manner .. customer service never disappoints at crown Lexis Ontario .
6/7/2025
Tony D. VERIFIED CUSTOMER
Everything was perfect. Jesse was great.
6/7/2025
Jakhi M. VERIFIED CUSTOMER
Kristina is the best!
6/7/2025
Lynda N. VERIFIED CUSTOMER
I was absolutely thrilled with the professional treatment, and also the reminder that came on my phone that my Lexus was even due for service
I wish I would’ve bought a Lexus a long time ago!!!!
6/7/2025
Janis H. VERIFIED CUSTOMER
Excellent service
6/7/2025
Rafayel A. VERIFIED CUSTOMER
Very satisfied
6/7/2025
Manuel N. VERIFIED CUSTOMER
Satisfied. Very nice waiting area.
6/7/2025
Li M. VERIFIED CUSTOMER
耶稣要利亚yes we already received the appraisal. We will get back to Kevin on that in the future. As far as the work to be done we too Xavier that maybe in a week or two or in the future we would come back and make an appointment and yes, everything went well. The people were great. The service was great even the coffee was somewhat good. Have a great day
6/7/2025
Nicholas K. VERIFIED CUSTOMER
Smooth service, thanks!
6/7/2025
Roman T. VERIFIED CUSTOMER
She is great 10/10
6/7/2025
Marcelle E. VERIFIED CUSTOMER
I don’t know who Danielle is
6/7/2025
Erica B. VERIFIED CUSTOMER
The car was returned with scratches this is a brand new vehicle and I am very upset.
6/7/2025
Lloyd K. VERIFIED CUSTOMER
He did s great job
6/7/2025
Lee A. VERIFIED CUSTOMER
All was good with the service
6/7/2025
Jose V. VERIFIED CUSTOMER
Jake was awesome. Great customer service.
6/7/2025
Anthony M. VERIFIED CUSTOMER
Anthony and Bill are top notch professionals!
6/7/2025
Lasette J. VERIFIED CUSTOMER
Alejo was very nice and professional! I look forward to working with him my next service.
6/7/2025
Jesse M. VERIFIED CUSTOMER
Service department felt unorganized. I sat in my car waiting for someone to approach me and tell me what to do for 10+ minutes. Then, the person who did talk to me, confirmed my name, and told me to sit in the lobby but also didn’t direct me to where it was. Luckily there was a sign at the end of the cubicles. But I had no idea who was supposed to come get me, if I was waiting for my name to be called, etc. Then the issue of my assigned service advisor, seemed to not know a Lexus certified vehicle was allotted the first 4 services free. Which led to me having to try and prove what I was sold, which also created doubt in your dealership as though I was swindled. My old salesmen helped show the service advisor that I was covered, but long story short, it didn’t feel like a very welcoming or organized experience in terms of customer service.