Very patient. Explained all services needed and options. Will request Anthony as my service advisor for my next visit.
6/12/2025
Bhichai T. VERIFIED CUSTOMER
Very good
6/12/2025
Diane C. VERIFIED CUSTOMER
Jennifer was thorough, knowledgeable, and helpful. I enjoyed working with her.
6/12/2025
Kyong Hwan. VERIFIED CUSTOMER
Your services from the sale of the vehicle to the repair have been excellent.
I am more than willing to do business again in the future.
6/12/2025
Dianna A. VERIFIED CUSTOMER
Very good
6/12/2025
Gisele P. VERIFIED CUSTOMER
Mr. Morales was extremely informative, helpful and professional while helping me get my car serviced. I've been with the same service advisor for a long time at Lexus and Mr. Morales was obviously very expertly trained by my former advisor, Ali. Having a good service experience with a trusted advisor is key to customer loyalty and repeat business. I very much appreciate Mr. Morales taking the time to answer all my many questions.
6/12/2025
Nancy H. VERIFIED CUSTOMER
I was happy with the service . I was there about 4 hrs and a updated would have been nice..
6/12/2025
Jennifer B. VERIFIED CUSTOMER
Ivan is always courteous and helpful. He goes above and beyond to ensure customer satisfaction.
6/12/2025
Rachel C. VERIFIED CUSTOMER
I am impressed with how I was treated at Lexus Sahara. Javier has been very helpful. I appreciate the Staff for replacing my tire. Have a great day!
6/12/2025
Nickole T. VERIFIED CUSTOMER
Alfred and Frank are both truly amazing people. Their customer service is outstanding.
6/12/2025
Hector G. VERIFIED CUSTOMER
Excellent customer service. Thank you!
6/12/2025
Np Transport. VERIFIED CUSTOMER
Thank you for the great service
6/12/2025
Maria G. VERIFIED CUSTOMER
Completely satisfied with the service. Customer service is great and my car was done within the time frame I was givin. Thank you
6/12/2025
Miguel S. VERIFIED CUSTOMER
Tony Hang did an amazing job
6/12/2025
Judy S. VERIFIED CUSTOMER
Jennifer is awesome @ customer service!
I’m happy that she is back at Lexus El Cajon!
6/12/2025
Leonard C. VERIFIED CUSTOMER
Tony is an great service tech. Explained everything!
6/12/2025
Carlo D. VERIFIED CUSTOMER
Christian was excellent with his customer service. He understood my reason for coming in. He gave great service from beginning to the end of my service appointment. Christian is an asset to Crown Lexus of Ontario Carlo D
6/12/2025
Conan C. VERIFIED CUSTOMER
I do not understand why it took 2.5 hours to replace a 12v battery