From the time you drive up to the service area and all the way to the pickup the customer service is excellent.
6/19/2025
Laurie C. VERIFIED CUSTOMER
Took a long time to be serviced-5 hours. Not glens fault though
6/19/2025
Ann V. VERIFIED CUSTOMER
We will be back.
6/19/2025
Richard N. VERIFIED CUSTOMER
Excellent service
6/19/2025
Maria C. VERIFIED CUSTOMER
Mark Gray was over the top awesome as per usual!
6/19/2025
Cherece L. VERIFIED CUSTOMER
Went above and beyond
6/19/2025
Regina R. VERIFIED CUSTOMER
Thank you to Denecia for a great service. It’s always a relief knowing that my car is in good hands. Really appreciate quick and quality work on my vehicle.
6/19/2025
Randy B. VERIFIED CUSTOMER
Vince was very helpful.
6/19/2025
Alvin M. VERIFIED CUSTOMER
Tony’s awesome. He really looks out for your best interest and value.
6/19/2025
Wendy A. VERIFIED CUSTOMER
I don’t usually leave reviews but Jesse was so helpful he deserves recognition! Friendly , communicative & straight to the point! Great customer service, Thank you Jesse!
6/19/2025
Rouben K. VERIFIED CUSTOMER
I’m glad
6/19/2025
Boris V. VERIFIED CUSTOMER
Great job on taking care of my car.
6/19/2025
Joseph B. VERIFIED CUSTOMER
Roberto was great——great service all around. Thanks a lot!!
6/19/2025
Stephen R. VERIFIED CUSTOMER
Very professional and very accommodating
6/19/2025
Robert H. VERIFIED CUSTOMER
Billy was great
6/19/2025
Donald V. VERIFIED CUSTOMER
It’s always a pleasure to go to Lexus of Omaha. They treat you right the 1st time.????
6/19/2025
Law Offices. VERIFIED CUSTOMER
All positive
6/19/2025
Ahmed H. VERIFIED CUSTOMER
I had another outstanding experience today with Ivan, my trusted service advisor at Lexus. From the moment I arrived for my oil change, Ivan provided the same exceptional service and professionalism that I’ve come to rely on. He is always courteous, knowledgeable, and goes above and beyond to ensure everything is taken care of promptly and thoroughly.
Ivan consistently makes the service process smooth and stress-free. He communicates clearly, keeps me updated throughout, and is always honest and transparent about my vehicle’s needs. I truly appreciate his dedication to customer satisfaction—he represents the Lexus brand with excellence every time.
Thank you, Ivan, for your continued outstanding service. It’s always a pleasure working with you!
6/19/2025
Henrietta H. VERIFIED CUSTOMER
Warning light and tire pressure sensor still illuminated. I drove it about 50 miles which did nothing to remedy problem. Still can not roll down car windows windows.
6/19/2025
Anahi M. VERIFIED CUSTOMER
Ivan is very knowledgeable and professional. I am very happy with my car and the service.