Joe was very professional and helpful. Once again a delightful experience!
6/28/2025
David D. VERIFIED CUSTOMER
Thank you
6/27/2025
Leonardo H. VERIFIED CUSTOMER
Excellent service from Leo Cisneros, as always. Very satisfied with the support provided by JM Lexus team.
6/27/2025
Seth A. VERIFIED CUSTOMER
No one contacted me to tell me my car was ready. When I called I was advised my advisor would call me back. No call back. I called 30 minutes later to get an update and find out my car was ready. This is not the kind of service I have received in the past and is not acceptable
6/27/2025
Richie M. VERIFIED CUSTOMER
Shedrick was very pleasant and helped me identify all the issues with my car and attended to me in a timely fashion
6/27/2025
Simone G. VERIFIED CUSTOMER
Shedrick is pretty busy but he is helpful and informative. Thanks
6/27/2025
Rosilene S. VERIFIED CUSTOMER
Mngr. Chico was efficient in accommodating a picky service client from Southlake, Tx. He promised to order a defective door lock mechanism under warranty and delivered excellent rapid service. He ensured Delighla managed our ticket with customer care and concern to resolve our issue. Thank you! Rose Salazar
6/27/2025
Jorge L. VERIFIED CUSTOMER
Excellent service
6/27/2025
Sunil T. VERIFIED CUSTOMER
Very polite and professional !!!
6/27/2025
Anna P. VERIFIED CUSTOMER
I was completely impressed with your professionalism and customer service.Thank you for all your help. I really appreciate it.
6/27/2025
Ivonne A. VERIFIED CUSTOMER
Satisfied
6/27/2025
John L. VERIFIED CUSTOMER
Great customer service! Very knowledgeable in understanding my service needs in a very friendly professional way ⭐️⭐️⭐️⭐️⭐️
6/27/2025
Charles E. VERIFIED CUSTOMER
So far the issue I was having with the car appears to have been resolved. However, I will continue to drive the car to confirm that the issue is resolved.
Tino provided updates on a regular schedule on the progress of the repair. Much appreciated!
6/27/2025
Horng-Yuan K. VERIFIED CUSTOMER
Person in the front desk of the service at the outside is very helpful. He helped me to check tire pressure and gave me right suggestions even time is closed to 6:00 PM. I really appreciate that.
6/27/2025
Steve C. VERIFIED CUSTOMER
I am always treated like their best customer!
6/27/2025
Arden R. VERIFIED CUSTOMER
I enjoy working with Tony as my service advisor. Prompt, professional, and always courteous.
6/27/2025
Lisa G. VERIFIED CUSTOMER
He was very nice providing great "old-school" customer service.
6/27/2025
Doris P. VERIFIED CUSTOMER
I question why the transmission/differential/fluid etc was checked yellow. The fluids were just changed at another location using Lexus products.
6/27/2025
Carolyn P. VERIFIED CUSTOMER
Lexus of Colorado Springs has the very best customer service. Philip and all of the staff with whom I interfaced went above and beyond to ensure my experience there was exceptional.