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Real Reviews from VERIFIED CUSTOMERS
Halle T. VERIFIED CUSTOMER
Jeff is always nice and professional. He answers all our questions too. Lexus is lucky to have him!
7/3/2025
Nicole M. VERIFIED CUSTOMER
Efficient customer experience. Carlos is a great asset to the Lexus brand.
7/3/2025
Marianne R. VERIFIED CUSTOMER
Carlos has been my service rep for many years. Always provides great service
7/3/2025
Marie H. VERIFIED CUSTOMER
I’ve been a customer of Ryan’s for many years and he always is pleasant to deal with and takes care of my needs and concerns ????????
7/3/2025
. Allen. VERIFIED CUSTOMER
The tech writer Shedrick was great but when he “delivered” the car, the inside driver side was dirty as if someone stepped in the side inside and the door speaker had foot prints on the inside panel, not nice, e erroneous knows I am very particular and I don’t stand for imperfections. I appreciate that they washed the exterior but they did a very poor job of drying it as well.. know one is perfect! But since you asked
7/3/2025
Kevin C. VERIFIED CUSTOMER
Well, did a great job of explaining what was gonna be done with my vehicle? Everything was done on time they brought up my car was all cleaned inside and outside. First class operation thanks.
7/3/2025
Sheri S. VERIFIED CUSTOMER
Best service! Sam was very helpful.
7/3/2025
Svetlana T. VERIFIED CUSTOMER
Very good service
7/3/2025
Dennis S. VERIFIED CUSTOMER
I appreciate everything being explained thoroughly. The service was completed in a timely manner and I received text updates during the service.
7/3/2025
Lovell T. VERIFIED CUSTOMER
The front of the car was damaged
7/3/2025
Sandra C. VERIFIED CUSTOMER
Cordis was very nice. I appreciated his attention to details.
7/3/2025
Allison P. VERIFIED CUSTOMER
Very helpful
7/2/2025
Emile Z. VERIFIED CUSTOMER
Jeff Miller is your best!
7/2/2025
Donald B. VERIFIED CUSTOMER
Shedrick is amazing and always professional and communicative. I really enjoy his energy and honesty. Thank you!
7/2/2025
Carol F. VERIFIED CUSTOMER
The 4 new tires were not available the morning I bought the car in. Needed to come back for a loaner and pick my car up the following afternoon. Maybe could not be helped, no one’s fault just inconvenience me. The loaner was great, my service guy was great. Should someone know to have the tires there since it was on my last service “need tires next time”? I would have excepted the loaner the morning I dropped my car off if I knew it takes two days. Otherwise all was very good.
7/2/2025
Erick T. VERIFIED CUSTOMER
He is very professional and helpful. Made me feel welcomed at your dealership. Thank you.
7/2/2025
Hardy G. VERIFIED CUSTOMER
Everything went well,job well done. Thank you ????.
7/2/2025
Judith W. VERIFIED CUSTOMER
Joe is amazing as always. Love this guy. He's always polite and shows interest. In terms of the oil change service I notice that one of the small caps under the bonnet was missing. It was not placed back on the vehicle after being removed in order to do the oli change.
7/2/2025
David J. VERIFIED CUSTOMER
Kay is the best!
7/2/2025
Chitra N. VERIFIED CUSTOMER
You guys always do a great job with my vehicle. I appreciate the top notch customer service. Truly.
7/2/2025