Very responsive on my emailed coolant replacement queries and I’ll contact him in the near future for brake fluid replacement and an alignment.
7/2/2025
Grant H. VERIFIED CUSTOMER
Always great service and great experience.
Thank you
Grant
7/2/2025
Jose M. VERIFIED CUSTOMER
Great Service
7/2/2025
Patti C. VERIFIED CUSTOMER
Faustino is excellent! His service dedication and customer understanding is beyond measure. If he was not at your dealership, I would not bring my Lexus to Crown.
7/2/2025
Cindy M. VERIFIED CUSTOMER
Jesse was great…checked me in quick and was very personable .
7/2/2025
Baiqing G. VERIFIED CUSTOMER
I love the Vince service
7/2/2025
Jj P. VERIFIED CUSTOMER
Jhordanth was awesome. He kept me informed about my vehicle and had it ready on time.
7/2/2025
Dolly K. VERIFIED CUSTOMER
Great service!
7/2/2025
Albert C. VERIFIED CUSTOMER
Robert Luger was great.
7/2/2025
Shane C. VERIFIED CUSTOMER
My service advisor was amazing..
I explained an experience I had in March with my RX and getting the suv back with a Cracked windshield. I asked that they take extra care when washing my es today.
I assumed he would have notified the service manager as I messaged Sergio in March and never got a call back. I filled out another survey after that… still no call back.
To be honest … now with the oil changes starting at $190.00 in Glendale, I’ll more than likely start going to Longo since they only charge $139 and typically have a $25 coupon…
I’m really disappointed with Lexus of Glendale service dept management.
7/2/2025
Jamila W. VERIFIED CUSTOMER
Michael was friendly and helpful. Once he realized that my car would need to ve serviced for a while longer he offered me a loaner vehicle.
7/2/2025
Elena C. VERIFIED CUSTOMER
great job and good atmosphere
7/2/2025
Lorenzo A. VERIFIED CUSTOMER
Lexus is really committed for customer safety and satisfaction by complying with recalls immediately.Services in Lexus Ontario are excellent, Gerry Temores is an excellent advisor
7/2/2025
Donald F. VERIFIED CUSTOMER
Ok
7/2/2025
Hayik A. VERIFIED CUSTOMER
Thank you for everything)))
7/2/2025
Rodnika E. VERIFIED CUSTOMER
Danecia is awesome as always!
7/2/2025
C'Artis W. VERIFIED CUSTOMER
Thanks!
7/2/2025
Thomas S. VERIFIED CUSTOMER
everything went well. Five stars all the way around.
7/2/2025
Estephany M. VERIFIED CUSTOMER
10/10 service. I am very happy with the results, I love this location and the service I’m given every time