Appreciate understanding how to work with customers.
7/13/2025
Erik S. VERIFIED CUSTOMER
I always have a pleasant experience when bringing my vehicle in. I really appreciate Danny with the service he provided me. Knowledgeable, and great customer service.
7/13/2025
Pedro G. VERIFIED CUSTOMER
Great service per Bill and staff
7/13/2025
Cheryl M. VERIFIED CUSTOMER
Thank you for great service
7/13/2025
Joanna R. VERIFIED CUSTOMER
He is the BEST!
7/13/2025
Jose -. VERIFIED CUSTOMER
He do Exelent job
Very helpful
Perfect service
7/13/2025
Marie R. VERIFIED CUSTOMER
I can sqy when i came in at 8am on july 12 2025 customer service was well welcome restrooms where cleaned food and coffee where out and my maintenance for oil was just an hour didn't take so long and to top it off i got a call just to say my Lexus was done and ready to check out. I will return back for a break change ???? Thank you, Lexus of West Sahara Ave
7/13/2025
Emiliano C. VERIFIED CUSTOMER
Javier Vargas my service advisor is a class act. Genuine, kind, and knowledgeable. I would recommend Lexus because of him.
7/13/2025
Thomas M. VERIFIED CUSTOMER
Hector demonstrates a strong understanding of the subject matter and consistently provides exceptional customer support.
Thomas M
7/13/2025
Saida D. VERIFIED CUSTOMER
made me wait way too long before check-in
7/13/2025
Dorretha S. VERIFIED CUSTOMER
George was very kind and courteous, he got my car checked in quickly and I was out within 20 min. When I came to pick my car up I was also satisfied when I picked my car up and grateful for the loaner car.
7/13/2025
Martina O. VERIFIED CUSTOMER
Alfred was very kind and helpful!!! I always receive amazing service from crown Lexus. Thank you!!!
7/13/2025
Edithy S. VERIFIED CUSTOMER
Anthony was so nice and helpful
7/13/2025
Ilyse W. VERIFIED CUSTOMER
Always happy to take my vehicle to your dealership. I appreciate that I’m regularly provided a loaner vehicle and that the work done is always high quality and professional
7/13/2025
Pong C. VERIFIED CUSTOMER
I’m very unsatisfied with the way everything were handled with my online appointment due fact that I was quoted $120.94 for my services. However, my service advisor simply advised me that it was system error estimated so consequently I have ended up paying $259.64 which I was not happy at all. I do have the screenshots of original quote please let me know if you need that information.
7/13/2025
Scottesha S. VERIFIED CUSTOMER
Mr Jesse is always helpful and knowledgeable
7/13/2025
The Daniel. VERIFIED CUSTOMER
Great service and communication from the service department !!
7/13/2025
Diane D. VERIFIED CUSTOMER
I have been coming to JM Lexus for the past 16 years and have always received excellent service. No complaints.
7/13/2025
Charles J. VERIFIED CUSTOMER
Everything went as usual except the quote for starter repairs and replacement was much higher the man pricing on social media and mechanic info sites