I wasn’t impressed with Noah. He was not welcoming or friendly. His eye contact was poor. Yes he took care of me in a timely manner. I don’t see how a representative can change this experience. Maybe he’s new. Perhaps his day wasn’t going well.
There’s no need to contact me. I would ask for Darcy ( I think that’s her name) next time that’s who helped me on my initial phone contact.
2/19/2026
Yvonne P. VERIFIED CUSTOMER
Super helpful as everyone is at your dealership. Never met so many genuine folks in one place. Thanks for everything.
2/18/2026
Tamera G. VERIFIED CUSTOMER
Thanks to everyone there at the dealership and all are so nice!
2/18/2026
David J. VERIFIED CUSTOMER
Helpful, courteous and meet my needs.
2/17/2026
Gabriel G. VERIFIED CUSTOMER
Your thorough and quick turn around is appreciated!
2/17/2026
Doug H. VERIFIED CUSTOMER
Noah did a great job getting me through the process and explaining what needed to be done. This certainly helped me understand what service needed to be completed.
Great job Noah and thank you.
Doug H
2/17/2026
David S. VERIFIED CUSTOMER
Attentive, fast, confident, great experience. I can’t wait to come back for scheduled maintenance.
2/15/2026
William G. VERIFIED CUSTOMER
Best customer service we have ever had at your dealership
2/14/2026
Sophie K. VERIFIED CUSTOMER
Joe was wonderful. This was my first visit and the service was exceptional. Thank you
2/14/2026
Megan H. VERIFIED CUSTOMER
Katerina was very polite and professional.
2/14/2026
Shannon B. VERIFIED CUSTOMER
Joe was amazing and made sure the service experience was flawless!! Best experience yet with the Arrowhead location! Thanks Joe!
2/13/2026
Augusto W. VERIFIED CUSTOMER
Thank You
2/12/2026
DAVE J. VERIFIED CUSTOMER
My Jags convertible top was not operating and they did a 'reset' which worked and charged me $0.00. Was very happy with the service performed and Joe, my tech, was great. Thxs for the service and would recommend.
2/11/2026
Jeff C. VERIFIED CUSTOMER
Everyone there is great!
2/10/2026
Bradley D. VERIFIED CUSTOMER
Joe Furlich is a great service adviser with many years of Jaguar/Land Rover service experience! Customer service at this dealership is top notch and having Joe in the service dept is a HUGE plus! Thank you!
2/8/2026
Gregory E. VERIFIED CUSTOMER
Erin is always friendly. She kept my wife informed of progress and also checked on occasionally to make sure she didn't need anything.
2/7/2026
Jeff M. VERIFIED CUSTOMER
This was the most frustrating engagement I’ve ever had with a JLR dealership. Having owned 5 JLR vehicles over the years, this experience has left me truly questioning my
brand loyalty. This dealership in my
opinion is a poor representative of what the JLR experience should be.
2/6/2026
Tonnie W. VERIFIED CUSTOMER
Staff members are very well trained and polite. Customer service make you feel comfortable in explaining to you how long the process will take on checking your vehicle in being video inspection. I would recommend this dealership to all my friends.
2/6/2026
Yolanda V. VERIFIED CUSTOMER
As always, Katerina and your service team were awesome !
2/5/2026
Gwendolyn G. VERIFIED CUSTOMER
Katerina was great to work with. She was extremely professional, friendly and helpful! She always kept me up to date and my vehicle repairs! She’s a keeper :-)