KIA of BEDFORD is #1 in my book.
Good product and Good service.
11/3/2020
ILETA T. VERIFIED CUSTOMER
Eric always make sure that I'm satisfied and if I have any question no matter what I can talk to him about my Kia Soul
11/3/2020
Lisa I. VERIFIED CUSTOMER
My shifter top piece was lost. The Manager never got back to me about it. He said he would get back to me the next day. He took the other piece. Still waiting to hear back.
11/2/2020
MAUKALI D. VERIFIED CUSTOMER
Service advisor is always helpful and polire
11/2/2020
Barbara Z. VERIFIED CUSTOMER
When I made my service appointment, I would have appreciated hearing that there is a recall for the charging cord for my vehicle and that I could bring it to be repaired.
My service visit was very good otherwise.
11/2/2020
Michael S. VERIFIED CUSTOMER
Great service appointment
11/2/2020
Donald R. VERIFIED CUSTOMER
I've been in twice to have my car serviced since I bought the car. Everything has been good. Good start.
11/1/2020
JOSE V. VERIFIED CUSTOMER
Always appreciate the feedback on my vehicle making sure it’s safe for me. Nothing but respect for everyone working in that department.
11/1/2020
FRANK N. VERIFIED CUSTOMER
Completely satisfied
11/1/2020
Ashley D. VERIFIED CUSTOMER
There were two gentleman working inside the service area when I arrived. One was helping another customer, the other was watching videos. I was unsure what to do as it was my first time coming for an oil change. I was not addressed by either employee. No one said, we will be with you in a minute, can we help you with something real quick, can you pull your car to the garage door, nothing. It wasn’t until the one helping another customer was done that I was even acknowledged. If I was buying a car I would have been greeted almost instantly. Common courtesy, acknowledge every customer and let them know you’ll be with them in a minute, even if it means saying something simply so your distracted coworker can recognize someone arrived. Overall the experience was okay. It was quick, efficient and most everyone was friendly. I’ll be back for sure anyway.
11/1/2020
Brett N. VERIFIED CUSTOMER
I took my 2 cars to get the same services today, except I made the mistake of bringing my kia back to u, u charged me $92 for oil change and tire rotation, I took my chevy malibu to gentilini chevy and got the same services done to it for $49, I think next time I'll take both cars to chevy dealer
11/1/2020
Aida R. VERIFIED CUSTOMER
Me gusta el servicio xq es la casa donde compre mi carro, y estoy segura de q trabajan bien.son profecionales. Felices fiestas a todos.
10/31/2020
Ray B. VERIFIED CUSTOMER
Very quick service and professional service
10/31/2020
DALE T. VERIFIED CUSTOMER
I understand how difficult it is to diagnose a can diagnostic problem Andy and the technician performed a very good job on our vehicle and I would like to thank them both
10/31/2020
Victoria J. VERIFIED CUSTOMER
I had a appointment@ 930 for oil change aand wipers to be changed I waited 2 1/2 hours. I finally went asked if car was ready. I then waited another 2d0min to get exterior washed. Poor
customer service. I think
10/31/2020
Jane F. VERIFIED CUSTOMER
Service was good. Unhappy that prepaid oil changes that are no longer covered as they are considered to be time expired. I understand the reason that is now enforced but I think it is a short sighted decision. To my mind apart from your good service standards that brought extra service opportunities such as tires brakes etc.
10/31/2020
John H. VERIFIED CUSTOMER
Great job
10/31/2020
Annette S. VERIFIED CUSTOMER
Unfortunately my first experience with west hill Kia was not good. The representative was very unclear on what problems my car had. She didn’t provide clear answers which caused a lot of confusion and frustration
10/31/2020
Annette S. VERIFIED CUSTOMER
Richard was very patient, answering all of my questions. He was knowledgeable and professional.