The Best service and excellent customer service. I appreciate Truc Nguyen for being on top of the care and service she offers. I am more than satisfied with her professionalism and cares as a customer. Thank you for all your help and information and also prompt time of service. Thank you for greeting me and taking care of all my needs! Your the Best! You make coming to your establishment very comfortable and so well taken care of!
10/28/2020
Amanda S. VERIFIED CUSTOMER
Always a great experience when Richard is the Service Advisor. He is friendly and knowledgeable with a professional demeanor that displays a confidence in all matters related to my service appointment needs. I love coming to West Hills Kia for service because I know people like Richard are there for me to ensure I have an excellent customer experience. Thank you Richard!
10/28/2020
Amanda S. VERIFIED CUSTOMER
Connor was friendly and professional, keeping me up to date on the status of my vehicle and discussing with me further service opportunities that my car would need. He answered all my questions confidently. I always enjoy my visits to West Hills Kia and I am glad to know that Connor is someone I can count on for an exceptional customer experience.
10/28/2020
Raymond L. VERIFIED CUSTOMER
Job well done, problem was solved !
10/28/2020
Tracy S. VERIFIED CUSTOMER
Service was great
10/28/2020
Kia My Service Replied:
“Thank you, Tracy!”
Donald B. VERIFIED CUSTOMER
Very happy with the professional business Brenda Serrano did with the service and always keeping me updated
10/28/2020
Tom B. VERIFIED CUSTOMER
Great of professionals at Matt Blatt Kia. How do I know? Because I work there!????????
10/28/2020
Kia My Service Replied:
“Tom, thanks! We love having you!”
Kevin T. VERIFIED CUSTOMER
Excellent, fast, and very helpful
10/28/2020
CECILIA M. VERIFIED CUSTOMER
Andy Wilson did a great job in getting my car serviced.
10/28/2020
Erykka J. VERIFIED CUSTOMER
A more committed and thorough sense of attentiveness toward customers from staff. The quality of service felt a little rushed toward the end. It would have been nice to have received a more presentable quote with a thorough explanation when I had asked for one. :(
10/28/2020
Shawna B. VERIFIED CUSTOMER
The staff at West Hills Kia in Bremerton Wa was exceptional! They greeted me with smiles (underneath masks) and treated me with kindness and professionalism!
10/28/2020
MARIO L. VERIFIED CUSTOMER
Stacey was extremely helpful and attentive. Really great customer service. This was my first experience at a Kia Service shop and she made me feel right at home!
10/28/2020
MARIE P. VERIFIED CUSTOMER
Still waiting for my vehicle to be fixed as my car needs diagnostics for my car door
10/28/2020
Hank P. VERIFIED CUSTOMER
Good customer service!
10/28/2020
Judith T. VERIFIED CUSTOMER
Stacey is my go to person. She is really nice and very knowledgeable about my car. Kia is lucky to have her
10/28/2020
NATALIE T. VERIFIED CUSTOMER
I absolutely love how friendly the staff always is!!! Even when things are kind of in shambles... They ALWAYS show effort and care...
10/28/2020
Luda R. VERIFIED CUSTOMER
Richard is a delight..
10/28/2020
Nicole S. VERIFIED CUSTOMER
Alan was of great help to me! Will definitely be requesting his service in the future!