Mr.Ozello always delivers excellent customer service. Always professional. Willing to take the time to explain what's going on with your car. Very satisfied.
11/6/2020
Kenneth W. VERIFIED CUSTOMER
It was a pleasure dealing with Torey. She was friendly and kept me posted on my service. I was totally satisfied with my experience and will return. It was a pleasure dealing with Torey and the staff at Matt Blatt kia.
11/6/2020
Suzette D. VERIFIED CUSTOMER
As always, Torey is an absolute pleasure and ray of sunshine. She kept me apprised of what was happening and what needed to be done. I trust her wholeheartedly.
11/6/2020
Sam M. VERIFIED CUSTOMER
I received quality service, but it took a very long time. Also, when I made the appointment, I was told that I would receive an update to fix my broken navigation system, but found out that I actually have to order a disk or format a drive to make the fix myself.
11/6/2020
Linda L. VERIFIED CUSTOMER
Thank you for servicing my car. excellent service
11/6/2020
Tim B. VERIFIED CUSTOMER
Very informative in keeping us posted during the process.
11/5/2020
Darin T. VERIFIED CUSTOMER
Connor Watson provided excellent customer service to me and your facility was very pleasant with our areas concerns with the on going pandemic. Thank you to all your staffing.
Darin T
11/5/2020
NOAH R. VERIFIED CUSTOMER
After paying I was told to wait, my car was being washed and would be delivered to me outside. I waited for 20 minutes and went inside and asked where is my car.
The car was parked outside out of my sight and no one had told me.
11/5/2020
Joseph C. VERIFIED CUSTOMER
I declined the brake job as I know someone who does that work. That person will do the job cheaper & put on new rotors, not resurfaced ones. I also feel the price for air & cabin filters is high.
11/5/2020
Patricia T. VERIFIED CUSTOMER
I been coming there with my since bought from you guys. I never took any where else for service . I been there for a lot of tires issues . Your tech always fixthe issues I sent me o my way. Well I had a issues the other day and I brought it to you as always. You tech told me my tires were dry rotting . No one has ever said anything before I was just there in August for tire rotation and balance and nothing was said to me . I don’t think my tires could rotted a little 3 months period . I should been informed before this point if there was a issue. I never had a vehicle with this issue.
11/5/2020
DONALD S. VERIFIED CUSTOMER
Always going above and beyond to make sure I’m taking care off. Great customer service.
11/5/2020
Cezario G. VERIFIED CUSTOMER
Good service with all your staff!!
11/5/2020
Evan H. VERIFIED CUSTOMER
1. I saw my car was driven back to pick up place on the estimated time when I was informed earlier. However I wasn’t called for about 30 min. My car wasn’t even under service neither no one informed me what makes that delay. I went up to the reception desk and the employee told me he was just organizing documents.
2. The servicing result was not explained at all and I found the paper in my car. No employee came to my car with me and asked about feedback before I leave.
3. My personal belongings which I kept under the front seat dashboard was on the seat. Especially some of them were even on the floor.
4. I could smell tobacco in my car after servicing.
5. Some how my car was not cleaned. Actually it was messy inside from the 3rd reason.
11/5/2020
Karen A. VERIFIED CUSTOMER
Very happy with the service I received!
11/5/2020
SHEILA G. VERIFIED CUSTOMER
Eric is always very attentive in assisting me whenever I come to have service on my vehicle he always goes above and beyond to make sure I am satisfied with my service.
11/5/2020
Lorena P. VERIFIED CUSTOMER
Brenda was very professional and very kind. She is always very efficient.
11/4/2020
Shemaine A. VERIFIED CUSTOMER
Good customer service
11/4/2020
Dorothy G. VERIFIED CUSTOMER
HE IS THE BEST
11/4/2020
Denny S. VERIFIED CUSTOMER
Great service as always, friendly & they washed my car which was a bonus.
11/4/2020
Christine M. VERIFIED CUSTOMER
Very friendly and professional and answered all questions. He was fast without making me feel rushed.