Did a good job. Good service, polite and efficient.
11/12/2020
Farlan C. VERIFIED CUSTOMER
I had an alignment done on the car. I was told the steering wheel would be centered, but it was not....
11/12/2020
Tolulope A. VERIFIED CUSTOMER
Eric is a great guy.
11/12/2020
Audene V. VERIFIED CUSTOMER
I appreciate how professional and kind the service staff was.
11/12/2020
MALINDA M. VERIFIED CUSTOMER
James was awesome, thank you.
-Melinda Mathis
11/12/2020
PAM S. VERIFIED CUSTOMER
One comment that I have is two of your service staff in the service desk area were not wearing their mask properly (it hung down from their face). I was uncomfortable being In the service area because of this and the risk they put me, my daughter, their coworkers and other customers in for contracting Covid-19. If the manager could address this issue, that would be good for all of us.
11/12/2020
Marilynd G. VERIFIED CUSTOMER
I was quoted one price over phone for service and was just told well that's not the price. This is second time having service at this location and have been disappointed with service both times.
11/12/2020
Christine W. VERIFIED CUSTOMER
West Hills Kia has always treated us well very polite and helpful
11/11/2020
Jeremy S. VERIFIED CUSTOMER
Customer service always on point along with the rest of the staff always helpful.
11/11/2020
Orlando G. VERIFIED CUSTOMER
Thank you
11/11/2020
JANE S. VERIFIED CUSTOMER
Extremely satisfied. Wilk be returning whenever service is needed again.
11/11/2020
Lisa D. VERIFIED CUSTOMER
Alan was very professional, patient and courteous. He explained everything in detail about the service I received on my car and the wait time was not long.
11/11/2020
Rocco P. VERIFIED CUSTOMER
Great customer service
11/11/2020
Abe C. VERIFIED CUSTOMER
I appreciate your front office attention and service
11/11/2020
Terry C. VERIFIED CUSTOMER
I just wanna say I needed to replace my tire with 1 that no one carries it had to be ordered ..matt blatt Kia in EHT would not order it on a Saturday told me they'd order it if I came back to them Monday.. I called you guys where I purchased my vehicle back in February spoke to Bill in service he ordered the tire right away got it on my car as soon as it came in and I am truly satisfied I'll drive the extra 25 minutes to get to you guys for my service from now o.. P. S. I cannot stress how wonderful and caring bill was an answer to my problem I was very upset I drive around the State doing covid swabs from my lab.. I truly need my vehicle as quick as possible and bill was very understanding and took care of me quickly and professionally..thank you!!
11/11/2020
Eddie W. VERIFIED CUSTOMER
My wife and I are grateful for staff’s due diligence in isolating the problem. They transitioned us quickly into rental car to avoid impacting our schedules and returned our vehicle in a timely manner. It’s great to have our baby back. We look forward to many more miles and memories with our Kia Sorento. Thank you, to each and everyone involved in the process.
11/11/2020
CHRISTOPHER C. VERIFIED CUSTOMER
I had a wonderful experience...jim was friendly and forthcoming...he really looked out for my best interest!! Very professional yet friendly at the same time!
11/11/2020
DOUGLAS C. VERIFIED CUSTOMER
great service
11/10/2020
DEMIQUIA L. VERIFIED CUSTOMER
As a customer I shouldn't have to be on the phone contacting this person and that person to get my car fixed. A lot of run around.