Oh my Goodness,,It was not only Great service but efficient timing and Mr Mazzocco was Simply amazing ,I didn't even Feel as if was in a Auto Dealership for Service ...I really felt like I was among Family...He's a really Great person and give Awesome customer service!!!!
11/18/2020
Alexis M. VERIFIED CUSTOMER
Excellent service
11/18/2020
David K. VERIFIED CUSTOMER
Anthony is a Kia treasure.
11/17/2020
Jaime D. VERIFIED CUSTOMER
As always Kia Valley Hi has outstanding services. The staff has proven that their top priority is helping the costumers. I have enjoyed all my visits thus far.
11/17/2020
Justin Dean. VERIFIED CUSTOMER
John Anderson os my goto service provider. He's personable, knowledgeable, thorough, friendly, detail oriented, and all around a decent human being. An ideal employee for a Customer service/relations job. Your lucky to have him. I am greatful for his 5 star service every time i go to get my vehicle serviced. As long as he is here i will continue to service my vehicle at camelback hyundai.
11/17/2020
Marjorie S. VERIFIED CUSTOMER
I tried to call and let the service department know I was running late. Was on hold for over 5 minutes and nobody answered my call. When I pulled in right at my appointment time 1:50 there were 2 cars in front of me. No big deal, Richard (I believe that was his name) came right out and got my info. My oil change should have been about an hour but it took about an hour and 20.
11/17/2020
James T. VERIFIED CUSTOMER
It took 7 minutes before a service rep could come out to my car. Upset that your dealership is the only one I have ever done business with that refuses to vacuum the floor mats and wash the windshield. No excuse for this lack of a basic and industry wide service.
I will not speak with anyone who calls so do not waste your time.
I was also given a trade in price as an incentive to trade up. Your printed material said that loyal customers would receive 125% of trade in value. The price given me was about $2,500 below the listed clean trade in value according to NADA.
11/17/2020
Vernita J. VERIFIED CUSTOMER
Eric is always polite and respectful very courteous
11/17/2020
Linda M. VERIFIED CUSTOMER
She was very courteous and efficient. She also listened to all of my concerns.
11/17/2020
Daniel A. VERIFIED CUSTOMER
Andy from service was really helpful I liked that he helped my right away with no problem got me in n out fast
11/17/2020
Michael L. VERIFIED CUSTOMER
Great service as usual !
11/17/2020
Sarah L. VERIFIED CUSTOMER
Advisor was fantastic, will request in future visits. :)
11/17/2020
Michael V. VERIFIED CUSTOMER
Andy was very courteous, helpful and knowledgeable
11/17/2020
Michael M. VERIFIED CUSTOMER
He was very through.
11/17/2020
DARLENE U. VERIFIED CUSTOMER
Your entire staff was courteous, polite and helpful. Thank you.
11/17/2020
Lance C. VERIFIED CUSTOMER
Thank you
11/17/2020
James N. VERIFIED CUSTOMER
No. I wasn't satisfied with the service today and last week. Your service dept didn't fix the problem the first time. Hopefully the problem is solved.
11/17/2020
Michael A. VERIFIED CUSTOMER
Although I didn’t buy me Kia at Matt Blatt I took it there for service. Torrey Troilo . got me right in really fast and remembered me from my previous service appointment. I’m a traveling salesman and my car is super important and that’s why you can trust Matt Blatt Kia . Honest and reliable with precise service with techs like Josh who stops what he’s doing to explain everything to you . I really feel confident coming back here for service. Thank you Torey and Josh and Matt Blatt. Cordially yours Michael A
11/17/2020
Regan M. VERIFIED CUSTOMER
Great and friendly service, thanks!
11/15/2020
Tony S. VERIFIED CUSTOMER
Richard is an EXCELLENT service person and honestly, a REAL credit to your organization. In my mind he typifies what excellent service and communication is about.
Regards,
Tony S