Continually impressed by the service I receive at Kia of Bedford. Very prompt and considerate folks.
4/13/2021
Dorthy T. VERIFIED CUSTOMER
Mr. Castillo was extremely helpful and conscientious about answering all my questions. There was a city-wide power outage during my visit and I was kept well informed regarding this incident that was inconvenient for everyone involved - both staff and customers. During this whole event, Franklin remained calm, pleasant and available. This was not only a comfort for me but for the other customers as well. He and all the other staff helped us to get through it until service to our cars was successfully restored and completed. Thank you!
4/13/2021
Wayne G. VERIFIED CUSTOMER
As always, fast reliable service. I wouldn't take my car anywhere else for servicing.
4/13/2021
Mickey Y. VERIFIED CUSTOMER
I have no additional feedback at this present moment.
4/13/2021
Allison R. VERIFIED CUSTOMER
Richard was attentive, friendly and prompt. Great service! Thanks!
4/13/2021
Julie H. VERIFIED CUSTOMER
Enjoy working with Ricky
4/13/2021
Anthony F. VERIFIED CUSTOMER
Richard is always amazing! He's knowledgeable and courteous.
4/13/2021
Virgina T. VERIFIED CUSTOMER
Great wash job and cleaning
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4/13/2021
Jeff K. VERIFIED CUSTOMER
Everything was done great and in a timely manner thank u!
4/13/2021
RENATE G. VERIFIED CUSTOMER
Paul is always very professional and keeps me informed about how long it will take. Customers service is A1 at Camelback Hyundai
4/13/2021
Catherine T. VERIFIED CUSTOMER
I believe that Crowley Kia staff go above and behind and I am so appreciative of this business!
4/12/2021
BENJAMIN N. VERIFIED CUSTOMER
I had a check engine light that came on briefly last week. The Niro was already schedule to have a sensor replaced today so I asked if they could check to see what the code was. I was not told what the error was but rather it was caused because my “oil was like tar”. I asked if they could do an oil change today if time permitted and if not if I could schedule one. The service advisor refused to schedule me and told me I needed to have it done elsewhere because he didn’t want to damage the car. I was told this same thing in person when I picked up the vehicle. I drove directly from the dealership to Valvoline and had it replaced. I asked their service tech what the condition of the old oil was, they said it was dirty and needed changed but was not excessively dirty or tar like. Im still confused as to why the service department refused to schedule and oil change at the dealership.
4/12/2021
Ronald H. VERIFIED CUSTOMER
ALL GREAT!!
4/12/2021
Erik C. VERIFIED CUSTOMER
Joshua was exceptional. Top tier service!
4/12/2021
Raul M. VERIFIED CUSTOMER
Awesome service knowledgeable technical staff and service writer
4/12/2021
Ronald L. VERIFIED CUSTOMER
Franklin has always treated me with the best courtesy possible
4/12/2021
Carol R. VERIFIED CUSTOMER
very pleasant visit. polite also.
4/12/2021
Kimberly B. VERIFIED CUSTOMER
Done well.
4/12/2021
Lois L. VERIFIED CUSTOMER
Dan and other staff I talked with were very polite and helpful. I’ve had my KIA just over a year and all of my interactions with Kia have been nothing but favorable. Thank you.