It was nice going into a dealership and not being treated like another number....Nathan Powers has a great customer service attitude. He is personable gave his undivided attention to you with a kind smile. He listened to you and repeated what you needed done on your personal vehicle, he kindly offered and did not push like a salesman on other things concerning the vehicle. This is what customer service is all about... to bad it is a forgotten art. I will be coming back to Bob Moore Kia to have my car serviced. Thank you Donna & Jeff Alexander
8/3/2021
Lisa S. VERIFIED CUSTOMER
All I can say is WOW! Khloe was very helpful and communicated with me very well. Also, when I first pulled up a gentleman named Tobias got me all checked in and was super kind. I was offered a shuttle service, which I took advantage of to kill time at Walmart. I can't remember the man's name but he was also very thoughtful and kind. This service department went above and beyond my expectations for customer service and communication. Thank you very much!!!
8/3/2021
Kathryn L. VERIFIED CUSTOMER
When I brought car in they me would I like a ride somewhere & said yes because I knew it was going to be a while but no one came in waiting to ask me where did I need a ride to so I just to myself I will just stay here because it was already 45 min. After waiting 3 hrs for my auto went to go check on it they said they were working on paper work still after waiting another hour notice our car sitting out front of dealership customer said it been sitting there for at least hour went ask a lady about she was very upset with the service center. I did appreciate the no charge for the service but my time met more to me because I had planned.
8/3/2021
Kenny J. VERIFIED CUSTOMER
You guys where Awesome to work with from sales to service department it was top notch!
Thanks again !
8/3/2021
Jacqueline G. VERIFIED CUSTOMER
You can tell management has changed.
The Sevice dept is not as friendly as JD and Randy was.
The salesman are pushy.
I’ve purchased 2 vehicles within the past 6 months from KIA
But that will be the last that I purchase.
8/3/2021
Cristi H. VERIFIED CUSTOMER
????
8/3/2021
Marty C. VERIFIED CUSTOMER
Very professional
8/3/2021
Michael P. VERIFIED CUSTOMER
Very professional
8/2/2021
James M. VERIFIED CUSTOMER
I had mentioned the backseat needing to be fixed when I made the appointment but it was not known or planned for when I came in
8/2/2021
Doris R. VERIFIED CUSTOMER
Great service Dept
8/2/2021
Melvin C. VERIFIED CUSTOMER
Service completed ahead of schedule. Work great
8/2/2021
Patricia E. VERIFIED CUSTOMER
A little disappointed that I was not able to have my vehicle cleaned...but I understand that there was a medical emergency! Hope all is well in the end.
Thank you
8/2/2021
Roy C. VERIFIED CUSTOMER
Very good experience every time.
8/2/2021
James F. VERIFIED CUSTOMER
We were ok with the service, but not with why are you just coming in at 7500 miles. That is when the car prompted us to get service. We knew nothing of the three free services. Poor communication and then you make my wife feel bad because she or I didn’t know. Not OK Bedford Kia
8/2/2021
Cosmo S. VERIFIED CUSTOMER
Great job fast and friendly service. Very helpful and a free car wash was a nice cherry on top.
8/2/2021
Glenn M. VERIFIED CUSTOMER
Dan was great love the service.
8/2/2021
Dawn A. VERIFIED CUSTOMER
Helpful, friendly and professional staff.
8/2/2021
Debra P. VERIFIED CUSTOMER
Very courteous and helpful explained everything to me
8/2/2021
Vivian Q. VERIFIED CUSTOMER
Nico was fantastic. Thank you
8/2/2021
Heather R. VERIFIED CUSTOMER
Great experience in the service department! Very friendly and knowledgeable! I would highly recommend anyone I know to come to Bob Moore Kia for service! Nathan was very professional and personable!