Kia My Service

Thank you for reviewing the warranty on my car.

Tell Shay Kia is the absolute best! I recommend them to all my friends and family. I will never buy a car from any other dealership. The Service department is amazing. Everyone is always so happy and helpful. I loved PeltierKia so much!

Fantastic service dept! We were traveling and check engine light came on. Service department worked us in and had the problem fixed in a few hours. Did a multipoint inspection and even washed and vacuumed our vehicle!! Highest praises to the staff at KIA in Key West , FL

Russell is the absolute best. Pleasant, knowledgeable, always there for the customer. My friend likes him so much that she’s having her Honda serviced at the KIA dealership. It’s getting harder and harder to find good service, which makes me appreciate Russell even more.

Great staff, great service!

Thank you for solving my dilemma with the side view mirrors on my KIA Stinger. I now know how to correct the perceived problem on my own, & I will do so in the future!! CIAO!! William G. Cottman, Sr.

Our experience with Jake **** Kia has always been top notch and courteous. It is refreshing to work with a reputable, experienced, friendly and efficient service team.

Meeting with Brandon Saturday.

Ariel does a great job!

Excellent customer service

They always take good care of my car and in a timely manner

Always get great service from all your employees. I'll be back.

Very polite and helpful excellent job

Everything was great and explained Thank you

Great job.

Vehicle was serviced within time suggested, pr no change in cost at time of completion, ar washed and customer service person was professional and courteous.

Everithing great

Eric is professional. He explained the service needed on my vehicle. I was in an out as promised.

Jonathan Martinez returned my vehicle yesterday. I picked it up at 6 pm expecting it to be finished, however, he pointed out that the engine light was on. I reacted in a shocking way and told him “that light has never came on before”, he stated “I told your dad about it when he dropped off your vehicle this morning and he did not want us to proceed to check it out. If you want us to diagnose it on a different day it will be $175.” Once again I told him that light has never turned on and he reiterated what he had previously told me. I was on my way out of the parking lot and called my dad, sure enough my dad stated that was a lie, that light was never and has never been turned on in the past. I turned back and confronted Jonathan who looked at my paper work and took my car back in the shop. I waited until he brought our my car and stated the service tech knew what the problem was and it was due to not plugging in a line correctly. If my engine light turns back on I will know if they just turned off the engine light just to turn it off. Not happy with the fact that he made up something that was false for the sake of “completing” the service of my vehicle and this is most likely not the first time this has happened, it’s very concerning because I don’t have piece of mind that my vehicle was serviced correctly and safely.

I had an appointment scheduled for 11:20am, I arrived at 11:30 and Eduardo assisted me in checking in. I left the car at the lot to be serviced and went to eat lunch for 2 hours. By the time I came back I saw my car was parked and thought it was done being serviced. I asked to see if my car was ready only to find out it had not been serviced yet. I waited another 30 minutes and rechecked to see if there was any progress. My car had still not been touched and it was 205pm already. I decided just to leave because I had other things to do. It was unfortunate that I wasn’t made aware of the delay and unfortunately spent my only day off trying to get my car serviced.