Josh is always helpful and courteous.
My problem and service was taken care of in a timely manner.
9/17/2021
Marc L. VERIFIED CUSTOMER
Ariel was very helpful.
9/17/2021
John H. VERIFIED CUSTOMER
Thank you
9/17/2021
John M. VERIFIED CUSTOMER
It appears to me that Jake **** KIA Service has gone through major staff changes is the last six months. I have been a JSK customer for many years and I have always had great customer service until today. I did not recognize anyone as I entered the service lobby. In the past whenever I would walk in I always greeted with a friendly hello. Not today. I knew them and they knew me. Not today. I scheduled an oil change and vehicle inspection, nothing major. My wait was a bit long but that isn’t what bothered me. What did bother me was the lack of service and care to my vehicle. Front floor not vacuumed/ driver seat not returned to original position. Agent who checked me out stated that the windshield sticker was in place, it was not. Also, I was not charged for today’s service due to long wait. I did appreciate that. However, I’d prefer to pay full price if the service I expect is provided. I was so disappointed when I left JSK today.
9/17/2021
Joyce D. VERIFIED CUSTOMER
Friendly staff! Outstanding Dealership!
9/17/2021
Yosmany A. VERIFIED CUSTOMER
Excellent service. Thank you
9/17/2021
Joan T. VERIFIED CUSTOMER
I have always been satisfied with both Brian and Dave’s assistance in my car repairs over the last few years. However, just before it got dark today and I looked out at my car I saw two areas of liquid under the car, it’s too late and dim to be able to tell what’s going on at this time. I just hope nothing went wrong with the fluids because I cannot afford to be without a car at this point in my life because I have too many doctors appointments coming up both for my son and myself and I can’t be without a car. We will check in the a.m. and see what is going on I hope!!! Joan
9/17/2021
Joshua A. VERIFIED CUSTOMER
Knowledgeable, honest.
9/17/2021
Carrie S. VERIFIED CUSTOMER
Always great service. They are very accommodating.
9/17/2021
Steven B. VERIFIED CUSTOMER
Friendly and courteous service. Thank you
9/17/2021
Lori B. VERIFIED CUSTOMER
Excellent customer service. Eric was very efficient and professional as always.
9/17/2021
Chester C. VERIFIED CUSTOMER
Ken Crowley has kept his word about free oil changes. The Service people are easy to work with and efficient.
9/17/2021
Chester C. VERIFIED CUSTOMER
Ken Crowley has kept his word about free oil changes. The Service people are easy to work with and efficient.
9/17/2021
Chester C. VERIFIED CUSTOMER
Ken Crowley has kept his word about free oil changes. The Service people are easy to work with and efficient.
9/17/2021
Chester C. VERIFIED CUSTOMER
Ken Crowley has kept his word about free oil changes. The Service people are easy to work with and efficient.
9/17/2021
Chester C. VERIFIED CUSTOMER
Ken Crowley has kept his word about free oil changes. The Service people are easy to work with and efficient.
9/17/2021
Marlene S. VERIFIED CUSTOMER
Mike
Is great. Is always a pleasure getting service with him
9/17/2021
Chad C. VERIFIED CUSTOMER
Nico was very helpful and willing to answer all of my questions. Did a great job!!
9/17/2021
Gsa Fleet. VERIFIED CUSTOMER
Paul was very helpful and nice to work with.
9/17/2021
Ryan J. VERIFIED CUSTOMER
This was my first time bringing my vehicle to this dealership. I’m really glad I had Russel as my service tech. He was friendly, thorough and kept me up to date. Definitely top notch service.