I happened to have a family emergency out of state I called Brian and he had my vehicle serviced in one day without a appointment I am more than satisfied with service like this I will be a Kia owner for quite some time
11/11/2021
Kenneth K. VERIFIED CUSTOMER
First class service.
11/11/2021
Jamie C. VERIFIED CUSTOMER
Thank you Michael for make it happen ten stars
11/11/2021
Lucia I. VERIFIED CUSTOMER
I'm very satisfied with the service.
Jonathan was very helpful, and professional.
Very nice guy.
11/11/2021
James T. VERIFIED CUSTOMER
Great service! Received car back earlier than expected ????
11/11/2021
Johnnie H. VERIFIED CUSTOMER
Great friendly service.
11/11/2021
Maria V. VERIFIED CUSTOMER
Excellent customer service
11/11/2021
Sandra G. VERIFIED CUSTOMER
Excellent service team!!
11/11/2021
Lucretia M. VERIFIED CUSTOMER
Awesome Customer Service
11/11/2021
Charles B. VERIFIED CUSTOMER
The service part of the job was fine and Ashley couldn’t have been more efficient, helpful, polite, and friendly. My complaint is with the complimentary wash job. In the past this has always been well done. This time, not so much. There was insect debris still on the car, film residue on the chrome, an unwashed “stripe” 2 feet in width down the center of the top, running the full length of the top from front to back. Additionally, the rear passenger floorboards and rear cargo area were not vacuumed. I have pictures of some of this. I only noticed these problems after getting home. I didn’t look while at the dealership since it’s never been a problem before. You can look up the service history of my vehicle(s) and tell that I’m a regular customer plus adhere closely to the factory maintenance schedule, spending several $K in the process, always with your dealership. Given that Service Dept. is a major profit center for a dealership maybe some oversight is due over your make-ready dept? Interestingly enough, I got a letter in the mail yesterday from Peltier Kia - Tyler with a $40 service coupon attached. My past reviews have always been very complimentary but I was kind of let down this time. Thanks - Mike
11/11/2021
Rose W. VERIFIED CUSTOMER
GREAT CUSTOMER SERVICE!!!!
11/11/2021
Emma H. VERIFIED CUSTOMER
They were very nice very helpful No other place that I would like to take my vehicle than to Kia
11/11/2021
Stephen W. VERIFIED CUSTOMER
No problem, Ashley gave me 1st class service. This is why I have purchased a KIA, the last 3 cars our purchased
11/11/2021
John O. VERIFIED CUSTOMER
You guys are awesome
11/11/2021
Harold C. VERIFIED CUSTOMER
Always kind and respectful. Great service
11/11/2021
Patricia T. VERIFIED CUSTOMER
Dan is always professional. I feel that he consistently has my best interest. He explains everything that is being done with my car in a way that I can understand. I will always bring my car to Kia Crowley as long as Dan is there
11/11/2021
David A. VERIFIED CUSTOMER
You guys are the best
11/11/2021
Rohikema L. VERIFIED CUSTOMER
Came in for an oil change. When the young lady looked at the mileage she stated I didn't need one just yet but that I was only a few hundred miles away from needing one & almost at the 6th-month mark. It was up to me if I wanted to take care of the oil change now or wait. It was no pressure to get the service completed. Most would have said okay & fulfilled my request. She was upfront & Honest & I like that.
11/11/2021
CYNTHIA P. VERIFIED CUSTOMER
Very happy with the staff they was very polite and respectful it took a lot longer for the service than what I expected