She was very friendly and greeted me with a smile from the beginning. She was awesome
11/11/2021
Hana T. VERIFIED CUSTOMER
They do very good job
11/11/2021
Grace G. VERIFIED CUSTOMER
You guys rock
11/11/2021
Robert C. VERIFIED CUSTOMER
Every person I delt with was absolutely outstanding,professional and very courteous.The dealership is great.
11/11/2021
John B. VERIFIED CUSTOMER
Great service as always!
Thank you
11/11/2021
Joann M. VERIFIED CUSTOMER
Excellent service! Thank you!
11/11/2021
Doug R. VERIFIED CUSTOMER
There is no finer Kia team in USA than that headed up Justin! Everyone there is an amazing example of exemplary customer service! Thanks, Doug R
11/10/2021
Jeff R. VERIFIED CUSTOMER
Jonathan is the type of employee that makes people feel safe and trusted at Covina Valley Kia. Jonathan is knowledgeable and caring and attentive.
11/10/2021
Cory N. VERIFIED CUSTOMER
You have a great team
11/10/2021
Tracey J. VERIFIED CUSTOMER
Good Job Matt Black
11/10/2021
James W. VERIFIED CUSTOMER
First class top-notch always the best Kia service department everyone in there is excellent.
11/10/2021
Rebecca A. VERIFIED CUSTOMER
Mike Connelly is always kind and considerate and helpful and that is why I take my car in and specifically ask for Mike to get my service taken care of. Mike is so awesome and I love his personality
11/10/2021
Belinda W. VERIFIED CUSTOMER
Great service as always! Love my Kia and my dealership!
11/10/2021
Jill T. VERIFIED CUSTOMER
Awesome service.
11/10/2021
Maura S. VERIFIED CUSTOMER
A very good customer service the one Pomona California has no customer service I like you guys great job I’m very happy with Kia of Covina
11/10/2021
Frances P. VERIFIED CUSTOMER
Always polite and helpful.
11/10/2021
Howard S. VERIFIED CUSTOMER
To start with after the first visit, when we got home and are check engine light was on again, that’s when they told me we had another problem. The gentleman told me the exhaust and intake sensors for the cam was the alarm. They knew this before I left. I rescheduled for the next morning to have it looked at. I was sick so my wife took the car in. First I’m not happy that I was charged a check fee for what they had already told me. Then they told my wife that the oil change was over due. I had it changed 3000 miles ago, and told he we were putting in the wrong viscosity when we put the manufacture recommended in it. And charge her for an early oil change. No I’m no a happy costumer!
11/10/2021
Kianna L. VERIFIED CUSTOMER
He’s always very informed and professional every time I encounter him. It’s always a pleasure. He gives me what I need to know about my vehicle and gets me out pretty fast.
11/10/2021
Lettie W. VERIFIED CUSTOMER
I am pleased with work that was done. I will probably come back to this dealership for future maintenance checks.
11/10/2021
Charles P. VERIFIED CUSTOMER
Everyone was very helpful and Mr.Escobar took the time to be great in the questions I had about my truck they have a great team there at Kia