They spilled oil all over when filling didn’t clean it up went all over from driving(wind/fan) and now dripping all over my driveway. Technician new he spilled the oil should have been clean properly
8/16/2022
ACELINA C. VERIFIED CUSTOMER
Very satisfied, staff perform an excellent job and were welcoming.
8/16/2022
Yolanda V. VERIFIED CUSTOMER
Thank you for excellent service.
8/16/2022
Carlos C. VERIFIED CUSTOMER
Oscar has been great and has kept me informed throughout the process while my car was being diagnosed. I just hope Kia honors the warranty on the continued issue of my engine's oil consumption.
8/16/2022
Nick D. VERIFIED CUSTOMER
10/10
8/16/2022
Andrea F. VERIFIED CUSTOMER
I was more than happy with the work that was done thank you
8/15/2022
DOLITHA M. VERIFIED CUSTOMER
Very professional,and no waiting.The service was very good
8/15/2022
AMY E. VERIFIED CUSTOMER
na
8/15/2022
Lynne B. VERIFIED CUSTOMER
Very satisfied with today’s service
8/15/2022
Antonia R. VERIFIED CUSTOMER
Kevyn provided excellent customer service on my visit. He explained what was needed and when the car was done he thoroughly went over what was done. He brought out my car and made sure nothing from the mechanics was left inside. Made me feel welcomed.
8/15/2022
Kathleen S. VERIFIED CUSTOMER
Thanks for taking care of my car so promptly. I appreciate the friendliness and caring shown by your staff.
8/15/2022
Shannon G. VERIFIED CUSTOMER
Kevyn provided excellent customer service!
8/15/2022
Edward C. VERIFIED CUSTOMER
professional and effective
8/15/2022
Ingrid G. VERIFIED CUSTOMER
My first visit was great. 2/4 recalls completed. Parts ordered and “I’d be squeezed in the following week.
2 full weeks passed and no word from Kevin Tran. I texted twice to the same number he’d texted me from and he claimed to have never received.
I followed up, no apology. Scheduled me for the following week “parts had come in.”
Took the the car early, about 2 hours later Kevin calls and says only 1 recall was completed as the “2nd part is on back order”. That is not what he said 2 weeks before upon scheduling me.
He says I’ll send someone once your car is done being washed.
I get shuttled back an hour later and the car hadn’t been washed!
Not only are some of the folks at this Kia snooty and downright rude, this guy is aloof and has ZERO customer service skills.
I hope to never have to return to this dealer once the 4th recall is completed.
8/15/2022
Brian M. VERIFIED CUSTOMER
My car is not finished how can i answer your question at this time. Ask me again when i get it back . 08/14/2022
8/14/2022
Janica P. VERIFIED CUSTOMER
Completely satisfied ????
8/14/2022
Jeremy R. VERIFIED CUSTOMER
Jim was awesome as usual!
8/14/2022
Catherine G. VERIFIED CUSTOMER
He was very polite and knowledgeable.
8/14/2022
Michele D. VERIFIED CUSTOMER
Dominique Frontiero was very professional in assisting to have my KIA serviced. Dominique went above and beyond to provide excellent service satisfaction.