The whole team are nice concerned about your cars problems.. I will never go anywhere else for my car.. very professional a d nice
8/22/2022
Bryon G. VERIFIED CUSTOMER
Appointment was for 7:30. Service doesn’t start work until 8AM. Finished at 9:10AM. All I got was an oil change and tire rotation.
8/22/2022
Shanna K. VERIFIED CUSTOMER
Thank you Mike for always providing the best customer service, You are always professional and service with a smile. Covina Valley Kia is the best.
8/22/2022
Ayana N. VERIFIED CUSTOMER
He was very pleasant. Nice smile and customer service friendly ????
8/22/2022
Beverly J. VERIFIED CUSTOMER
Job well done!!!
8/21/2022
Savita B. VERIFIED CUSTOMER
Kevin was professional and accommodating. He communicated well and let me know that it will take about an hour for the service to be done. Waiting area was nice and clean and quiet for me take my work calls. Car was done exactly in an hour and I was happy.
8/21/2022
Donna P. VERIFIED CUSTOMER
Mr Mazzocco was very friendly. He had notice that when I pulled in for service that I waiting over five minutes for someone to acknowledge me. He can out He ask if someone was helping me. I told him no and started the ball rolling. He kept me informed about what was going on. He made me feel very comfortable from start to finish. A job well done.
8/21/2022
Kaira J. VERIFIED CUSTOMER
Worst customer service ever I would never send anything to get a Kia at this location
8/21/2022
Helen H. VERIFIED CUSTOMER
Always thankful
8/20/2022
Blair B. VERIFIED CUSTOMER
Fantastic
8/20/2022
Christophe H. VERIFIED CUSTOMER
Over all very unsatisfactory. I'm still angry at the treatment I received.no further comment. I can't say anything nice.
8/20/2022
Jodi D. VERIFIED CUSTOMER
Dominique was very polite, friendly, and helpful.
8/20/2022
Jesus N. VERIFIED CUSTOMER
Fast service
8/20/2022
Ben R. VERIFIED CUSTOMER
I went in to get me car check because it's making popping noise and a few other things since it's still under warranty and they said they couldn't check it because I didn't buy the car there that I had to go to the dealership I bought the car at
8/20/2022
Charles M. VERIFIED CUSTOMER
Everything was great from arrival to departure.
8/20/2022
Margaret D. VERIFIED CUSTOMER
Thank you Gino, You really saved us from the heat. You were very kind, patient, and helpful. I appreciate that you got us in right away, and that you were able to get us the answers and solutions that we needed.
8/20/2022
Georgina B. VERIFIED CUSTOMER
Great customer service ????????
8/20/2022
Mayra L. VERIFIED CUSTOMER
Takes too long and when i got my car back the engine light was on. When i dropped it off it wasn't on
8/20/2022
David W. VERIFIED CUSTOMER
I was dissatisfied with this service visit because we knew what the problem with the car was on Monday and I thought that the part was in stock because a second appointment was made for Thursday. There seems to have been a misunderstanding on my part that Thursday the car would be fixed. Your service department and mechanics are great, however I feel like I wasted everyone's time because the part wasn't available.
8/20/2022
Joyce C. VERIFIED CUSTOMER
I have had Anthony before and he is very very thorough. Answered all my questions and explained my roadside assistant and how it works. I will always ask for him when I need service. On a scale from 1 to 10 and 10 being the highest I rate him a 10+++++