Very efficient, professional and return your car nice and clean
9/18/2022
Karen C. VERIFIED CUSTOMER
Jonathan was a great service rep. Kept me up to date as to when my vehicle would be ready and went over the recommendations for future service with me. Great appointment!
9/18/2022
Rosa M. VERIFIED CUSTOMER
exelente trato y servicio, gracias
9/18/2022
Cristian C. VERIFIED CUSTOMER
Kinda of expensive !!
9/17/2022
David G. VERIFIED CUSTOMER
Great service provided by Katie !!! Absolutely unforgettable!!! Thanks
9/17/2022
Tyshawn P. VERIFIED CUSTOMER
Good work
9/17/2022
Dennis M. VERIFIED CUSTOMER
Anthony has always provided a excellent service experience.
We do have a negative experience with management. There is never anyone who is at the desk answering the phone. It is frustrating to have to keep leaving messages in all of your departments. Good Kia customer service should include a live person answering customer's calls.
9/17/2022
Michael J. VERIFIED CUSTOMER
Dominique at MB Kia Egg Harbor was great.
Service was fast and easy.
I really wanted a car wash but it was down at the time.
I love my Kia and will continue being a loyal customer.
Michael J
9/17/2022
KONDOMBO I. VERIFIED CUSTOMER
He was really nice to me and he knows how to do the Bissness tanks
9/17/2022
Rachel A. VERIFIED CUSTOMER
Very welcoming staff, John Martinez is great!
9/17/2022
Carlos S. VERIFIED CUSTOMER
People were nice, however, I was scheduled for the initial minor service and told it would take 1.5 hours. I was there for two hours until I walked up to check the status. They realized my vehicle wasn't behind another and never even brought into the shop. They scrambled and said it will take 45 minutes. I asked to speak to a manager and one never came. I had to pay additional for childcare since it was only planned for 2 hours. I received my vehicle during rush hour traffic which I was trying to avoid. That also put me back an additional 45 minutes on the road. I don't understand how I can schedule a service and it take that long. Plus after they found they didn't start the service it was done in less than 45 min. It should have only taken that long to begin with. My first visit to your service department and will look elsewhere. I also have a few KIA owners who use your facility for service which I will share my experience to amd recommend foe them to find another.
9/17/2022
Rudean E. VERIFIED CUSTOMER
Anthony do a great job he’s talk to you and understand the what you need after the car go in the back he’s come out and explain to you what going on with it
9/17/2022
Gabriel H. VERIFIED CUSTOMER
Great service. It took a lot longer than I thought but Mr. Mazzocco handled it very well
9/16/2022
Jesus L. VERIFIED CUSTOMER
Torey is such a great worker she had me in and out with no problems
9/16/2022
David H. VERIFIED CUSTOMER
Great job
9/16/2022
Pat Z. VERIFIED CUSTOMER
He was friendly, efficient and knowledgeable. What more can be said?
9/16/2022
Tiphannie B. VERIFIED CUSTOMER
Excellent fast service every time and everyone is so welcoming and nice ????