Friendly, attentive, and gave an accurate estimate of the cost and timeframe of the repair.
10/17/2023
Peter R. VERIFIED CUSTOMER
Great & courteous service from Gene. I always trust him to tell me exactly what I need and what I don’t need. I will always bring my vehicle to Lifetime Kia.
10/17/2023
Jae P. VERIFIED CUSTOMER
You guys said that it was all done and that there was no problem and got it fixed but it was still the same problem and it seemed like it wasnt fixed at all but overall with customer service they have been nice but didnt resolve the issue because that is my only transportation yet still dont have a working car for a month and should at least offer me a rental for free for a couple of days because they gave me false information saying that it was fixed and it wasnt so they wasted my time/gas because of that
10/17/2023
Judith F. VERIFIED CUSTOMER
Thank you!
10/16/2023
Blair B. VERIFIED CUSTOMER
None
10/16/2023
Anthony L. VERIFIED CUSTOMER
She was awesome
10/16/2023
Kristi P. VERIFIED CUSTOMER
The only place I will take my car to get it serviced. All the employees are very professional and respectful!!!! Definitely 5 stars
10/16/2023
Elizabeth G. VERIFIED CUSTOMER
Matt is a great representative
10/15/2023
Shontay G. VERIFIED CUSTOMER
Fast Quick Kind and Caring
10/15/2023
Jennifer C. VERIFIED CUSTOMER
I was quoted 4 hours for service + recallls. And I asked, it will definitely be done today, knowing I needed a car the next day. Luckily I decided to get a ride home. I kept calling to see when my car would be ready finally got a call around 7pm (dropped my car at 12pm) saying wasn’t going to be ready. I demanded a car bc I have to take my son to school, so meanwhile we had to get our 2 kids 1 and 4 yr old in the car at 8pm to go get a rental.
Then the next day I found out parts needed to be ordered so everything didn’t even get serviced on my car….so in my eyes the day before you all should have known my car wasn’t going to be finished especially if parts needed to be ordered. So i feel like nobody was being honest about when my car would be done. Would have been way more convenient picking up a rental at 4-5 pm than 830pm at night with 2 kids past their bedtimes…
10/15/2023
Kimberly C. VERIFIED CUSTOMER
Matthew was very pleasant and helpful! He took his time and explained things to me. My service was done in a very timely manner as well
10/15/2023
Yvette G. VERIFIED CUSTOMER
Suggested services that are not needed or have already been provided
Had to come back to repair a recall item. Had to come back to repair a bushing both covered under warranty instead of taking care of in one appointment. We expressed concern on another item but could not address suggested we come back in another appt. Didn’t tell us about a repair until we were picking up car. Service not good.
10/15/2023
Conrad N. VERIFIED CUSTOMER
I appreciate the good service.
10/15/2023
Maria S. VERIFIED CUSTOMER
Great Customer service, was very helpful and friendly .. You should have more people like her :)
10/14/2023
Guy L. VERIFIED CUSTOMER
I had a lot of questions about my new Seltos and Michael had answer sI let the Dealership with a big smile and relieved.
10/14/2023
Rae L. VERIFIED CUSTOMER
Wonderful service
10/14/2023
Carlos S. VERIFIED CUSTOMER
Lexi Hunt was Amazing from the beginning to the end !!! She deserves a big raise!!!!
10/14/2023
Roger M. VERIFIED CUSTOMER
Was very pleased with the service, the time George gave was 1.5 hrs. To complete and that was spot on. Also they washed the car. Job well done.
10/14/2023
Gwen G. VERIFIED CUSTOMER
I have been bringing my Kia in to Matt Blatt for 4 years and have always left satisfied with the service and experience with my appointment. Matthew was very thorough and accommodating.