I was unable to print out the coupons emailed to me by KIA. Your rep asked if I "took a picture of it with my phone". I do not have that kind of phone. I feel it is discriminatory to make the coupons you sent me only usable if I can print them out or have a phone to take a picture, you know you sent me these coupons. I asked for an oil change only and yet in cost me $80. I was told I had a nail in my tire and for another $20 they would patch it for me. I went to Les Schwab and they dropped all my tires in the dunk tank and found no leak. What am I to think about that? So, I was not satisfied I was completely dissatisfied with my overall service experience.
5/23/2018
Chris A. VERIFIED CUSTOMER
Awesome service!
Very professional , friendly and informative!!
Always provided updates and conversation...true asset to West Hills Kia staff.
Didnt feel like a “number”...great salesman and representative
Thanks again
5/23/2018
Kenneth A. VERIFIED CUSTOMER
Thank you
5/23/2018
Annette F. VERIFIED CUSTOMER
Matthew went above and beyond to make sure I was happy with my service.
5/23/2018
Jerry N. VERIFIED CUSTOMER
Andy was great and very helpful
5/23/2018
Nancy M. VERIFIED CUSTOMER
I felt dismissed. After being treated poorly by Jason, the service manager the week prior, I pretty much expected the outcome.
5/23/2018
Michelle H. VERIFIED CUSTOMER
Great service.
5/23/2018
Brianna A. VERIFIED CUSTOMER
Always a quick easy process with the service center here st Kia. Very happy with the great level of customer service.
5/23/2018
Peggy F. VERIFIED CUSTOMER
I am always satisfied with the service zt WHK. It is superb!
5/23/2018
Katrin S. VERIFIED CUSTOMER
Stacey was very helpful and efficient
5/23/2018
Donna L. VERIFIED CUSTOMER
Amazing experience from beginning to end!
5/22/2018
John M. VERIFIED CUSTOMER
David is my “go to man” at this dealership because I have confidence in his Services in regards to his recomedations to keep my KIA in top running and safe condition. You have a great employee working to keep the “KIA BRAND NAME “ a great & dependable Brand name, I feel safe with his work. Thank You very much.
5/22/2018
Brenda Y. VERIFIED CUSTOMER
Job well don!! It took an hour longer than what I was told for them to begin. But all is well. .thsnk u
5/22/2018
Mary D. VERIFIED CUSTOMER
Stacy kept me informed about my car.
5/22/2018
Rudolph A. VERIFIED CUSTOMER
David was very helpful and was very knowledgeable with all information given to me.
5/22/2018
JESSICA V. VERIFIED CUSTOMER
You can feel the positive vibes , with good customer service , good job kia.
5/22/2018
Kelly M. VERIFIED CUSTOMER
David was awesome.
5/22/2018
Shane K. VERIFIED CUSTOMER
OMG!!! That Richard is so super handsome!! I could just eat him up... mmmmm
5/22/2018
Patricia C. VERIFIED CUSTOMER
Excellent customer service. And very welcoming.
5/22/2018
Kathleen R. VERIFIED CUSTOMER
Stacy and the rest of the team including the young man named AJ we’re absolutely wonderful helpful and caring!! Thanks so very very much! ??