Only because we had to bring back vehicle for same issue .
5/4/2018
Robert G. VERIFIED CUSTOMER
Very happy. I do enjoy the new look in the dealership. As normal every one I had contact with were just great. Can not find any thing to say. Thank you.one thing would have helped would have helped would have been advanced info as to your new location . Took us an extra 45 minutes to find out where you had moved to. Thank you. Bob Geiger.
5/3/2018
Jessica E. VERIFIED CUSTOMER
Great service and fast service as well
5/3/2018
Sal V. VERIFIED CUSTOMER
William provided an outstanding service while my vehicle was being repaired
5/3/2018
Kevin L. VERIFIED CUSTOMER
Andy was great. Happy with his service. The guy who drove us to breakfast while we waited SUCKED I ask that he take us to Molly browns Cafe on Hesperia Road and he was adamant that we needed to go to the one on Mojave Drive I asked him for different times to take us to the one on Hesperia Road and he was adamant to take us to the other one which by the way I got food poisoning from your driver is not paying for the gas to take your customers places matter fact he's getting paid to do it so I think that he should do with the customer asks and not what he wants and what's closest for him I'm very upset with the man that drove us in the shuttle today
5/3/2018
Jennifer E. VERIFIED CUSTOMER
Stacy was exceptionally helpful I was towed in just after 5pm and she was able to get a mechanic to change out my tire. She was very polite and Has great Customer Service.
5/3/2018
Sona H. VERIFIED CUSTOMER
William is awesome!!!
5/3/2018
Lynne M. VERIFIED CUSTOMER
I really appreciated Matt's good natured reaction to my developmentally delayed friend pulling on his beard. He didn't miss a beat in being very kind and finding humor in it. He took very good care of us. I drive all the way from Sequim to get service don't at West Hills Kia because of the good prices and the excellent service and extras I get there...lattes, vacuumed car, car wash, water, and popcorn
5/3/2018
Jeremy D. VERIFIED CUSTOMER
They went above and beyond. Manager was awesome and made everything right staff is courteous
5/3/2018
JENNIFER G. VERIFIED CUSTOMER
Stacy was amazing. She was incredibly knowledgeable and made herself available when I had any questions or concerns. I was very displeased with the lack of availability of rental cars. I needed a bigger car and that was not accommodated. Also, I received my car back today and the engine is leaking.
5/3/2018
Debra H. VERIFIED CUSTOMER
Thank you for all you do
5/2/2018
Susan A. VERIFIED CUSTOMER
I do wish you still provided an on-site car wash after service option. I would gladly pay a fee for the convenience.
5/2/2018
Linda S. VERIFIED CUSTOMER
Stacey keen was very pleasant
5/2/2018
Marylizbeth S. VERIFIED CUSTOMER
good job
5/2/2018
Lakeshia S. VERIFIED CUSTOMER
I am very satisfied with the service as well as the professionalism of Stacey Keen has answered all of my question and has helped to take care of any issues I had I would highly recommend Hi Valley Kia to everyone
5/2/2018
Lisa B. VERIFIED CUSTOMER
Andy Wilson went above and beyond to help.
5/2/2018
Nickolas L. VERIFIED CUSTOMER
Could have been better and faster service
5/2/2018
Susan D. VERIFIED CUSTOMER
Would prefer to speak with a manager instead of writing it here. Very disappointed with the visit and the service received. Thank you.
5/1/2018
Guadalupe D. VERIFIED CUSTOMER
Stacy is always helpful and always makes sure I’m out quick and serviced done right. She always answers my concerns and she does an amazing job.
Thank you Stacy
5/1/2018
Joan C. VERIFIED CUSTOMER
Everyone at West Hills is always super friendly and accommodating! I appreciate the personal service and respect. Jeff is especially thorough. Thanks!