No delays. The service department waited on me at my scheduled time and completed the oil change in a timely fashion.
6/19/2019
Gene S. VERIFIED CUSTOMER
Everything was completed zoom zoom and I was back on the road again in no time at all.
6/19/2019
MICHAEL P. VERIFIED CUSTOMER
I was disappointed when I was told that my free oil change had expired as I was never told that. However, the staff was kind enough to give it to me at no charge. The waiting room was comfortable and the free snacks were an added bonus. Anthony was very nice. I will be back soon when my oldest daughter gets her driver’s license.
6/18/2019
Joan C. VERIFIED CUSTOMER
In October we had the car in for maintenance and asked about replacing key fob since a set of keys had been lost. We’re told we had to order a replacement and had to pay upfront. Paid ~$400. Was told they would call us when the part was in. No call in November. No call in December. I called in January, left a message, no return call. Today we had the car in, and they give us the fob, and tell us that $400 gets you only the fob, not the actual key! We have to order the key separate! So 8 months after paying $400, we still don’t have everything we need. The guys who did the oil change didn’t even take the old sticker off, just put a new one on. Honestly could not be less satisfied. Once we’re done with this transaction, we will be done with your service dept.
6/18/2019
John G. VERIFIED CUSTOMER
Very polite and respectful
6/18/2019
Kimberly K. VERIFIED CUSTOMER
Anthony took care of excellent servicesgreat job
6/18/2019
STEVEN P. VERIFIED CUSTOMER
Andy is top notch. Always able to help, even with suggestions. Very attentive to my issues and always accommodating. Never had issue with Andy and suspect I never will.
6/18/2019
Edward S. VERIFIED CUSTOMER
Stacey did a fantastic job keeping us updated on the status of our repair.
6/18/2019
R W. VERIFIED CUSTOMER
Everyone I came in contact with was very cordial and polite. The snack section was delightful. The rep walked me out to the car when it was ready and then gave me a cookie. I highly recommend this Kia dealership for service.
6/18/2019
ELAINE A. VERIFIED CUSTOMER
Customer service was very good. Also while waiting in the lobby a Kia worker past out snacks, that was very appreciated.
6/18/2019
MIKE S. VERIFIED CUSTOMER
Great service as always. Received car back much earlier than promised.
6/18/2019
Terry G. VERIFIED CUSTOMER
Awesome service
6/18/2019
Donna C. VERIFIED CUSTOMER
The Customer service Representative, Richard, was very helpful. He was also very professional and pleasant.
6/18/2019
Shawn D. VERIFIED CUSTOMER
Always excellent service
6/18/2019
Angel Z. VERIFIED CUSTOMER
Stacey was very reliable and stayed updating me with information about my car.
6/18/2019
Heather H. VERIFIED CUSTOMER
Quick, easy efficient service
6/18/2019
Andraleta C. VERIFIED CUSTOMER
Great service and my car feels like it is riding a lot smoother.
Thank you for your service.
6/18/2019
Henry B. VERIFIED CUSTOMER
Thank you for outstanding service!
6/18/2019
Christine W. VERIFIED CUSTOMER
Hte was very respectful and helpful and they worked fast Thanks