Andy Wilson was absolutely helpful! He also is courteous and doesn’t leave you hanging , he lets you know what needs to be done. Be nice to have more people like him. Thank you for the care of my Kia
11/6/2019
Patricia Z. VERIFIED CUSTOMER
I took my Niro in to have the door handles replaced due to a recall by Kia. I waited almost an hour to find out the parts were not in the dealership, even though I had an appointment and they could have been prepared for my appointment. I am very disappointed in the service provided.
11/6/2019
Douglas P. VERIFIED CUSTOMER
Our representative, Brenda, was really helpful and very nice !
11/6/2019
Judith H. VERIFIED CUSTOMER
It was a busy day in the shop so we had a longer than usual wait. Chris was concerned and checked on us several times, but everything came out okay.
11/6/2019
Justin J. VERIFIED CUSTOMER
Brenda always creates the best customer experience for me and makes things super easy and fast! Thanks Brenda for your help at Valley Hi Kia !
11/6/2019
Judith T. VERIFIED CUSTOMER
Andy Wilson is very polite and knowledgeable. A great asset to my Kia team. Thank you, Andy
11/6/2019
John G. VERIFIED CUSTOMER
Great experience at Valley Hi Kia in a time of need. Vince was awesome in helping me get my 2013 Optima problem diagnosed, repaired, and back on the road. Thank you, Vince!!
11/6/2019
Lori L. VERIFIED CUSTOMER
Josh and the service team were very professional and friendly. Did a great job and even had a service that provided a ride back to my office.
11/6/2019
Gloria A. VERIFIED CUSTOMER
Vincent was very nice guy and helped me as soon as I got there .and he explained everything to me about the service I received .
11/6/2019
Laura J. VERIFIED CUSTOMER
Ron took good care of me. He kept me up to date on the status of my vehicle and was a trusted partner while my car was getting serviced. I very much appreciated him and his care. Thanks Ron!
11/6/2019
Pedro M. VERIFIED CUSTOMER
Excellent customer service
11/5/2019
Princetta P. VERIFIED CUSTOMER
Prompt service. Resolved a urgent matter.
11/5/2019
Annette K. VERIFIED CUSTOMER
ERIC WENT ABOVE AND BEYOND FOR ME.
11/5/2019
Mary W. VERIFIED CUSTOMER
Your welcome
11/5/2019
PATRICIA B. VERIFIED CUSTOMER
He’s so courteous.
11/5/2019
Veronica B. VERIFIED CUSTOMER
I'm completely satisfied with the service I recieved. I had tried another Kia, the usual location, and they did not respond to my service request. I called AllStar Kia and they immediately scheduled an appointment, did not place me on hold and then hand up the call. Allstar Kia was great. Today I arrived 30 minutes early and the service tech was courteous, thorough and the team was efficient with the service without hesitation accepted my early arrival. Service was completed as quoted. Thank you for good service.
11/5/2019
Michael F. VERIFIED CUSTOMER
Richard is always friendly and professional. He is one of the reasons I return to Kia for my service needs!
11/5/2019
Melissa C. VERIFIED CUSTOMER
Thank you
11/5/2019
DARIONESHA J. VERIFIED CUSTOMER
The wait is to long i have An appointment and i still Had to wait for an hour and a half