David was careful while doing my service which was an oil change. Anthony was very nice placing my service order.
12/8/2019
Elaine B. VERIFIED CUSTOMER
Although the repair took two weeks, I was pleased with your employee's frequent communication to me regarding the problem and progress on my vehicle. I was also quite grateful that he applied to the company's "goodwill" program for financial hel assistance that was very much appreciated. I will be recommending this dealership to friends and family in the future. This is my third Kia and the recent situation just reminded me why I like them so much.
12/7/2019
Dashaun R. VERIFIED CUSTOMER
This is a minor inconvenience but when I received my service from you guys, the technician who worked with my apparently didn’t use the steering wheel sleeve. I come to west hills Kia for all my service and you all have always taken good care of my vehicle so if i could highlight an area of improvement this would be it. Maintain the consistency which makes us loyal customers continue using you all.
Thank you for your time,
Respectfully
Mr. Richardson
12/7/2019
CAROL L. VERIFIED CUSTOMER
William is awesome
12/7/2019
Tonya W. VERIFIED CUSTOMER
I was very satisfied with my service thank you
12/7/2019
SHARON S. VERIFIED CUSTOMER
Excellent service, great experience.
12/7/2019
Jordan A. VERIFIED CUSTOMER
This comment has nothing to do with Truc Nguyen at all. She was wonderful and had me out of there sooner than expected! However whoever scheduled my service forgot to add that I wanted my tires rotated as well as my oil changed. So I ended up going in expecting both to get done only to leave with just the oil changed!!
12/7/2019
Antionette W. VERIFIED CUSTOMER
William was very attentive and did a great job taking care of my needs in a very good time frame. I would diffinately give a recommendation. Thank you, Antionette
12/7/2019
MICHAEL G. VERIFIED CUSTOMER
Chris did a FANTASTIC job from getting my service started at the appointed time to getting me back on the road ahead of schedule. Thanks!
12/7/2019
Jonathon Q. VERIFIED CUSTOMER
It may have took longer but I was always updated
12/7/2019
John G. VERIFIED CUSTOMER
Great service. Thank you, Vince!
12/7/2019
Christopher D. VERIFIED CUSTOMER
Very Friendly
12/7/2019
Adam V. VERIFIED CUSTOMER
Always a pleasure when Mario is working!!
12/7/2019
Marjorie S. VERIFIED CUSTOMER
Chris has always been amazing. He is very friendly and kind, always has a smile on his face. He is usually the guy I call to set up my oil change apts.
12/7/2019
Rachel G. VERIFIED CUSTOMER
I had wonderful service from walking in the door to being driven home. The gentleman working the coffee stand realized he had made a mistake and came over to me with a replacement coffee quickly and kindly and explained his error. He didn't have to do that and I appreciate it. The gentleman who drove me home was a fantastic conversationalist and I thoroughly enjoyed his company. Everyone that I interacted with were kind, prompt, and appeared happy to be working at West Hills Kia. Wonderful experience. I recommend this locations to my friends as every experience is great. I also trust the work done on my vehicle is done correctly. 10/10.