Service staff very rude, discriminating, and William was the worst ever. My car still hasn’t been serviced properly. My car is still at your dealership, somewhere. William states that service did something to my Catilyt Converter And then stated that nothing was wrong. I have a warranty on the car but Kia won’t fix. My check engine light was on for more than 2 weeks. That’s why I took it for service. I will never buy another Kia.
Ms Hicks
7/24/2020
Reynaldo F. VERIFIED CUSTOMER
I really appreciate what Mr. Christopher, did to me. He take care me so nice and my car ????. I gave him two thumbs up ???????? ???????? or 10.
7/24/2020
Debra B. VERIFIED CUSTOMER
Could you please send that survey to our home email at:
Thank you
Ken and Debra B
7/24/2020
Francis R. VERIFIED CUSTOMER
Very good service
7/24/2020
William K. VERIFIED CUSTOMER
I ask for oil change it didn't get done. I was told they would send me updates and such I had to call each time.
7/24/2020
Cynthia T. VERIFIED CUSTOMER
He is the best there !
7/24/2020
Lorale N. VERIFIED CUSTOMER
William is a pleasure to work with. Ty
7/24/2020
Ernest R. VERIFIED CUSTOMER
I was told prior to checking out that my engine Shield was in need of repair. Since I had not experienced anything prior to my visit, I opted out. On the ride home, I felt and heard the engine Shield dragging the ground. When I arrived home, I stepped out of the vehicle and saw the shield clearly hanging from the bottom of the car. I do not believe the shield was damaged to that extent prior to my visit. I was told a new Shield would cost $350 and that labor to repair it would be $150. A total of $500. I have since ordered the part myself for $50. It appears to go on with 10 standard screws. I have no mechanical experience, but believe I will complete the job myself in under 10 minutes.
7/24/2020
Michael A. VERIFIED CUSTOMER
Excellent fast service and a very very nice staff
7/24/2020
Pam B. VERIFIED CUSTOMER
I came in expecting to the already high price of $54.95 for an oil change and ended up leaving spending $94. They convinced me that I needed a tire rotation. Also, why do I pay for these services? I thought leased vehicles included all the services.
7/23/2020
Frances W. VERIFIED CUSTOMER
Explained everything being done during my service and any it needed to be done. Extremely friendly and made me feel welcome at the dealership even during the current health crisis
7/23/2020
Shamirah B. VERIFIED CUSTOMER
Thank you guys for everything..
7/23/2020
Tolulope A. VERIFIED CUSTOMER
He's good at what he does.
7/23/2020
Kim A. VERIFIED CUSTOMER
Anthony has always been outstanding to work with, always very friendly and professional.
7/23/2020
Jessyfe P. VERIFIED CUSTOMER
Great and friendly service!
7/23/2020
Elizabeth R. VERIFIED CUSTOMER
N/A
7/23/2020
Andy S. VERIFIED CUSTOMER
Outstanding service and very friendly personable demeanor!
7/23/2020
Christine Y. VERIFIED CUSTOMER
Tony was very knowledgeable and very nice. Thank you again