I'm not sure of norm Reeves record keeping. I got 2 separate emails from Norm Reeves. One said I was overdue for service, the other said no service is needed.
7/5/2025
Destiny M. VERIFIED CUSTOMER
Dispensary in service
7/5/2025
Vernell J. VERIFIED CUSTOMER
You are welcome.
7/5/2025
Andrew L. VERIFIED CUSTOMER
Shout out to Andrew, he has been a big help!!!!
7/5/2025
Nikolas M. VERIFIED CUSTOMER
Thanks to Julie, I was able to have my car fixed and have everything that need to be replaced, completely swapped for new parts to keep things as fresh as possible. Truly grateful for the service and the updates on my vehicle when I wasn’t there. She made sure everything was on track to getting done that very day.
7/5/2025
George V. VERIFIED CUSTOMER
Trinity was very courteous and kind and she always assists me with amazing customer service. Thank you for the service.
7/5/2025
Peyton S. VERIFIED CUSTOMER
There was some trash left in my car balled up on the seat. Also the sticker for my next service wasn’t replaced
7/5/2025
Rosemary P. VERIFIED CUSTOMER
Sal provided excellent customer service. He was super helpful and professional. He throughly explained what was recommended and why and answered all my questions to my satisfaction. I highly recommend Sal.
7/5/2025
Jacob N. VERIFIED CUSTOMER
Ram provided excellent service and was very helpful
7/5/2025
Grace G. VERIFIED CUSTOMER
Valeria was excellent like always !
7/5/2025
Victoria R. VERIFIED CUSTOMER
Alex was great!
7/5/2025
Martha R. VERIFIED CUSTOMER
Clayton was awesome! He was very knowledgeable and he has a great attitude!
7/5/2025
Patrick J. VERIFIED CUSTOMER
The staff was friendly and helpful. Somewhere a breakdown in communication led to a non-Toyota windshield being installed. An apology was made, as was a refund for the difference. Despite this, my trust in the service department is shaken.
7/4/2025
Lorenzo O. VERIFIED CUSTOMER
Took 2 more hours
7/4/2025
Sandra R. VERIFIED CUSTOMER
It was a pleasure working with Genaro Perez. He was informative and pleasant
7/4/2025
Young K. VERIFIED CUSTOMER
No response. No updates.
7/4/2025
Ehile (. VERIFIED CUSTOMER
Have a good one.
7/4/2025
Eric H. VERIFIED CUSTOMER
Service was great. Friendly staff and shuttle service is appreciated.
7/4/2025
Darlene C. VERIFIED CUSTOMER
Thank you Julie & tech Anthony Ortiz. Service was great!