Thank you Clayton for your kind service you keep us updated on the progress of the work
7/6/2025
Jesus H. VERIFIED CUSTOMER
Thank you Mr. John Bautista for your professional and empathy towards finding a resolution to our truck.
7/6/2025
Graham D. VERIFIED CUSTOMER
Service department and advisors are great!
7/6/2025
Luis M. VERIFIED CUSTOMER
Friendly and straight to the point service..great job
7/6/2025
Adriana D. VERIFIED CUSTOMER
Great Service
7/6/2025
Carmel S. VERIFIED CUSTOMER
Very nice and courteous rep.
7/6/2025
Dina B. VERIFIED CUSTOMER
Thank you for accommodating me even though I didn’t have appointment.
7/6/2025
Avery R. VERIFIED CUSTOMER
Great customer service
7/6/2025
Victoria T. VERIFIED CUSTOMER
The original estimate I was given was that the service would take 1.5 hours. My vehicle was checked in at 12:25. At 3:00, more than 2.5 hours later, I finally received the text that my vehicle was ready. Unfortunately, even after paying with express pay, Luis was nowhere to be seen. I waited an additional half hour before eventually flagging down another service member to ask for my car back. I didn’t end up leaving the dealership until 3:40, more than 3 hours after initially checking in.
7/6/2025
Jesse L. VERIFIED CUSTOMER
Great service
7/6/2025
Ferlin Gallardo. VERIFIED CUSTOMER
Job well done.
7/6/2025
Mark N. VERIFIED CUSTOMER
Trevor is always professional and delivers as he says. he makes me feel welcomed and handles everything to make the process easier. Kenny also is great he helped show me how to calibrate my my car. very great attitude.
7/6/2025
Stephen H. VERIFIED CUSTOMER
Simona was informative and responsive when I had questions, and was very pleasant to work with.
7/6/2025
Elnora J. VERIFIED CUSTOMER
My experience was very, very nice Joseph that me in and out very fast. He is the best advisor I have had since I bought my Honda in 2019 I love Cerritos Honda service..
7/6/2025
Morris W. VERIFIED CUSTOMER
Ramez took good care of me. Thanks for getting me a ride home and return to the dealership. He answered my questions about the vehicle and gave me clarity. Thank you Ramez.
7/6/2025
Atef Ramzy. VERIFIED CUSTOMER
God damn, this man knows how to service a car. I am elated with my experience at norm reeves.
7/6/2025
Tom G. VERIFIED CUSTOMER
Andrew is excellent.
7/6/2025
Patricia C. VERIFIED CUSTOMER
I really appreciate the video I received from the mechanic telling me everything he recommended as well as showing me everything he’s doing and what he’s looking at. Please keep doing this. Give the customer peace of mind.