The worst experience I ever had. I will never ever recommend you anyone.
7/4/2025
Albert L. VERIFIED CUSTOMER
Jesse was a great service rep. Very helpful and friendly.5 stars!
7/4/2025
Terrance G. VERIFIED CUSTOMER
Michael Barr was amazing once again with great customer service. Michael has taken care of me several times since I bought my Honda in 2021. This time I had a blowout on the 605 freeway and my tire was shredded. I have my NEPHEWS with me and we were planning on doing some shopping and a workout. Michael made an executive decision because the tire I desired was not in stock. He got me back on the road in less than two hours with an equally good tire. I’ll continue to have my car only serviced at Norman Reeves Cerritos.
7/4/2025
Tracy R. VERIFIED CUSTOMER
Great service!
7/4/2025
Mary A. VERIFIED CUSTOMER
Valerie kept me informed about what was going on with my vehicle all the way until I picked it up. Appreciated that! Very kind and professional ???? Also, the parts department guy was very helpful with my purchase of a complete set of mats for my Pilot!! He even helped me install them. Thanks!! ????
7/4/2025
Diana F. VERIFIED CUSTOMER
Satisfied with the service
7/4/2025
Itzel M. VERIFIED CUSTOMER
Sounds great! I will be sure to write a good review about Sal????????
7/4/2025
Ralph E. VERIFIED CUSTOMER
Robert Farr is BOSS! Great customer relations. Thanks Robert
7/4/2025
Froilan R. VERIFIED CUSTOMER
Javier Pena Did an excellent job!
7/4/2025
Manoj R. VERIFIED CUSTOMER
John is always amazing and norm Toyota to.
7/4/2025
Nancy U. VERIFIED CUSTOMER
Edwin always takes care of us.
7/4/2025
Narciso A. VERIFIED CUSTOMER
Very unsatisfied with the service. Wanted too speak to service advisor but he was out for lunch, and service manager wasn't there either. I was told a could wait for him but I already was there for 3 hrs with an appointment for a smiple recall issue.
I called later and left a message with Mr Vasquez but he never returned my call.
7/4/2025
Megan M. VERIFIED CUSTOMER
The team is very professional and friendly. They explain what needs to be done and without pressure.
7/4/2025
Kenneth S. VERIFIED CUSTOMER
Jesse was courteous, professional and knowledgeable. Service writers like Jesse are the people that get loyal customers
7/4/2025
Byron E. VERIFIED CUSTOMER
Like always a good job ❤️????
7/4/2025
Jesus L. VERIFIED CUSTOMER
Professional,quick and reliable.
7/4/2025
Kenneth K. VERIFIED CUSTOMER
You asked for me to answer “one” simple question
7/4/2025
Nancy M. VERIFIED CUSTOMER
Andrew was great and handled all the issues regarding the car problems!
7/4/2025
Khashayar V. VERIFIED CUSTOMER
Mr. Javier Pena always professional and helpful
Thank you sir.