Martin is great. Great follow up and reviews everything in detail.
4/28/2026
Maria G. VERIFIED CUSTOMER
David really cares about his customers. I would return to West Covina for service based on the service I received from
David. Thank you’n
4/28/2026
Cynthia M. VERIFIED CUSTOMER
It was a quick and easy process. I like that we were updated with things that needed to be fixed and the cost.
4/28/2026
Dennis G. VERIFIED CUSTOMER
Louie was helpful and clear about everything from start to finish.
4/28/2026
Robert P. VERIFIED CUSTOMER
You should call you customer when it is ready.NOT TEXT. Norm Reeves has always had that personal touch. But we were very happy with the overall experience.
4/28/2026
Loretta W. VERIFIED CUSTOMER
Excellent customer service and extremely knowledgeable with all my questions. Thank you, Angelo for your help today with my Toyota.
Loretta
4/28/2026
Vickie W. VERIFIED CUSTOMER
I was told I would have an answer with a couple hours for a warranty claim regarding my door handles. I kept calling & leaving messages, with no reply for 3 weeks. When they finally called me back, I was told it was considered normal wear & tear and was not going yo be covered. There is nothing normal about door handles fading, scratching & chipping on a three year old car. I feel that no one stood up for their customer and fought to find a resolution instead of telling me I could buy new ones from for almost $900.00! Not good customer service and I had to keep chasing service, just to be told “sorry, nothing I can do”. Very disappointed in Hyundai ????
4/28/2026
Janet M. VERIFIED CUSTOMER
Don’t ever let Rudy get away. I hope he’s well compensated.
4/28/2026
Sher K. VERIFIED CUSTOMER
Thank you!
4/28/2026
Charles S. VERIFIED CUSTOMER
Norm reeves of west covina was excellent and great service thank you
4/28/2026
Josh A. VERIFIED CUSTOMER
John was so much help and went above and beyond to accommodate . Really helpful
4/28/2026
Charlin S. VERIFIED CUSTOMER
Louie was great
4/28/2026
Gerawork G. VERIFIED CUSTOMER
John is a very professional person to politely educate and help customers
4/28/2026
Terri M. VERIFIED CUSTOMER
Excellent
4/28/2026
Gorge . VERIFIED CUSTOMER
Excelente trabajo de javier
4/28/2026
Jonathan T. VERIFIED CUSTOMER
Robert has been very helpful both times I’ve gone too Cerritos. Definitely will be coming back.
4/28/2026
Stephanie C. VERIFIED CUSTOMER
Promised a shuttle that never happened. Not the first time. I didn’t have anyone pick me up because I was promised a shuttle. Customer service always disappointing.
4/28/2026
Madison A. VERIFIED CUSTOMER
Samuel Tung delivered AMAZING service! Always kept me up to date with my car while it was being service and made sure i was taken care of.