Benito was very helpful in breaking down the maintenance I should have done for my car. He also helped me check my back seat lighting since I wasn’t sure how to have that turn on automatically when the door opens. He was the best!
7/23/2025
Daniel J. VERIFIED CUSTOMER
Joseph was attentive and courteous.
7/23/2025
Stanley B. VERIFIED CUSTOMER
John was great. I completely trusted him. My only issue was the communication. I received texts with blurry photos of engine parts and recommended additional repairs.
I tried to call back numerous times to discuss the needed repairs but was never able to reach John. There was an option to press 1 to make an appointment so I pressed 1 and finally spoke with a person. John was busy but after holding for a bit I was finally able to speak with him.
I would highly recommend calling someone about additional recommended repairs instead of texting. Especially when you’re recommending $2000+ worth of repairs as it’s much more personalized.
7/23/2025
David C. VERIFIED CUSTOMER
Alejandro was very professional and friendly. He reassured me that my car will be done as promised and handled everything in a timely manner. Thank you for making my visit nice and easy.
7/23/2025
Scott G. VERIFIED CUSTOMER
I thought Hannah was very professional. Very efficient. And a seemingly nice person. Thank you!
7/23/2025
Daniel E. VERIFIED CUSTOMER
Nicole provided excellent customer service and great communication. She was very courtesy and enjoyed her great communication with car updates.
7/23/2025
Joshua G. VERIFIED CUSTOMER
Thanks again for a great service experience yesterday. Thanh was super helpful and kind. My car was serviced in a timely manner. My car was ready even sooner than I expected. Really have appreciated each time I've brought my car to Norm Reeves. Thanks again, Thanh and all.
7/23/2025
Alfred R. VERIFIED CUSTOMER
Javier was super! Help full with my visits, it was the best ! Treatment can wait for the next time!’ I need service.
7/23/2025
Tammy W. VERIFIED CUSTOMER
Great customer service
7/23/2025
Integrity A. VERIFIED CUSTOMER
Robert Farr always is professional, listens to my concerns and gets everything handled perfectly. That’s why I keep coming back for service.
7/23/2025
Jose C. VERIFIED CUSTOMER
Trinity was super helpful great customer service and very attentive towards rendering the service. Thank you Trinity
7/23/2025
Anthony G. VERIFIED CUSTOMER
Every employee at Norma Reeves Subaru was very professional courteous and conscientious of my wife and my wellbeing.
7/23/2025
Matthew C. VERIFIED CUSTOMER
Ram is an excellent service representative. He always communicates every detail/step that occurs through the service/maintenance process.
7/23/2025
Anthony P. VERIFIED CUSTOMER
Very satisfying with my service. Thanks to manny for helping me out today excellent customer service.
7/23/2025
Franklin M. VERIFIED CUSTOMER
Ok. I received very good service from Julie and would go to her again.
7/23/2025
Saurabh J. VERIFIED CUSTOMER
Awesome job on the deck lid spoiler. It looks amazing.
7/23/2025
Tim F. VERIFIED CUSTOMER
Crystal Rivera is awesome. She knows and does her job very well and is such a genuine nice person. Thanks for always taking great care of me.
7/23/2025
Guss P. VERIFIED CUSTOMER
Ernesto was very helpful knowledgeable and friendly.