The employees were great..
However my concern is and has been For years is the infotainment center ..
I have said it’s intermittent and they said they can’t duplicate.. well if course it’s intermittent..
I spoke with the manager last time I was in and he said he was aware and to speak with him which I couldn’t due to work schedule ..
And I know that Honda is aware of the problem ..
I’m curious why they refuse to just fix it
7/24/2025
Patrick H. VERIFIED CUSTOMER
Alex was very helpful and accommodating
7/24/2025
Kimberly R. VERIFIED CUSTOMER
Great service
7/24/2025
Debbie O. VERIFIED CUSTOMER
Ernesto was professional and courteous. He explained everything very clearly.
7/24/2025
Matthew A. VERIFIED CUSTOMER
Service was done in a timely manner and Ms Rodriguez was fantastic. She explained what was needed and listened to my input and concern. I can’t imagine my service experience being any easier. Alex helped me out at checkout and he was great as well. You have a great staff there.
7/24/2025
Roman B. VERIFIED CUSTOMER
Ms.Mariela Valdez are great advisor. She is knowledgeable, easy to work with, good listener and always deliver everything what promised. She has amazing customer service skills and keeper is updated during service. Thx for job well done.
7/24/2025
Jesse B. VERIFIED CUSTOMER
RAMEZ IS GREAT. HE LOOKED FOR A DISCOUNT FOR ME. DOESN'T GET BETTER THAN MONEY SAVED. BUT AS A BONUS, I FEEL VERY AT EASE WITH HIM AND WE HAVE GOOD CONVERSATION WHENEVER I SEE HIM. THANKS FOR THE GREAT EXPERIENCE RAMEZ!
7/24/2025
Alexis R. VERIFIED CUSTOMER
fast and easy
7/24/2025
Luis N. VERIFIED CUSTOMER
Michael provides excellent customer service. He is very knowledgeable about the needed service and is very patient when assisting customers.
7/24/2025
Dennis B. VERIFIED CUSTOMER
We've purchased four vehicles from Norm Reeves over the years. Benito has been our Service Advisor from day one. He always takes good care of us.
7/24/2025
Margarita S. VERIFIED CUSTOMER
Robert Farr gave me the most an awesome customer service.
7/24/2025
Hollis D. VERIFIED CUSTOMER
Fernando Napoles is an exceptional and caring service person. The text msg and updates were appreciated. Thank you
7/24/2025
Quang L. VERIFIED CUSTOMER
Great customer service. Clean facility.
7/24/2025
Melad M. VERIFIED CUSTOMER
I have an appointment at 12:30 pm today. As long as I arrived Ramez welcomed me got some info of my car and took the car to the maintenance immediately. Ramez is more than professional and helpful person . He is ready to answer any questions of mine. He explained the services my car needs in a professional and simple way. I totally satisfied for the service at Norm Reeves. Thank you Ramez and all. I highly recommend that dealer to anyone .